Professional Summary
Overview
Work History
Education
Skills
Timeline

Amy Clower

Allstate Corp
Monroe,NC
31
years of professional experience

Results-driven Senior Casualty Adjuster at Allstate Corp, adept in liability analysis and dispute resolution. Spearheaded process improvements that enhanced claims handling efficiency , while delivering exceptional customer service. Expert in damage assessment and policy interpretation, fostering teamwork to achieve optimal outcomes in complex claims investigations. License in NC, SC, and Al.

Work History

Senior Casualty Adjuster

30 Years 11 Months
Allstate Corp | 09.1995 - Current
  • Led complex casualty claims investigations, analyzing data to determine liability and resolve disputes.
  • Evaluated loss estimates for property damage, ensuring accuracy and compliance with company policies.
  • Implemented process improvements that streamlined claims handling and reduced turnaround times.
  • Utilized advanced claims management software to track case progress and optimize workflows.
  • Improved claim resolution efficiency by implementing streamlined investigation processes.
  • Completed thorough investigations for accurate determination of coverage, liability, and damages assessments.

Education

Bachelor of Arts - Economics

UNC Charlotte | Charlotte, NC

Skills

Liability analysis
Claims investigation
Damage assessment
Litigation management
Coverage interpretation
Settlement evaluation
Dispute resolution
Teamwork
Policy interpretation
Customer service
Insurance policy knowledg
Problem-solving

Timeline

Senior Casualty Adjuster

Allstate Corp
09.1995 - CurrentRead More

UNC Charlotte

Bachelor of Arts from Economics
Read More
Amy Clower