- IBM SPSS
Amy Cole
Graduate Research Assistant
Sacramento,CA
Summary
Resourceful Graduate Research Assistant passionate about advancing knowledge in the process of exam creation through high-quality research. Self-motivated professional with excellent communication, planning, and problem solving abilities.
Overview
10
10
years of professional experience
25
25
years of post-secondary education
Work History
Graduate Research Assistant
University Enterprises, Inc.
Sacramento, CA
02.2021 - Current
- Creating entrance exam items for Board of State and Community Corrections Standard and Training for Corrections division.
- Evaluating over 400 exam items for structural integrity.
- Compile, organize, analyze, and interpret data for multiple exam forms.
- Rebuilt Excel item bank to remove redundancies and increase productivity and created grammar guide to assist in item writing.
- Learning, applying, and teaching statistical processes.
- Collaborating with colleagues to improve test development.
- Communicating with CPS HR Consulting for test printing, distribution, and data collection.
- Presenting data analysis results for discussion.
Instructional Student Assistant
California State University, Sacramento
Sacramento, CA
11.2021 - 05.2022
- Instructional Student Assistant for History and Systems of Psychology and Psychological Testing and Measurement.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Recorded grades for coursework and tests in online reporting system.
- Provided instructional support to over 50 students via email and Zoom meetings.
Teaching Associate
California State University, Sacramento
Sacramento, CA
01.2021 - 03.2022
- Instructed weekly, three-hour lab through Zoom for Fall semesters.
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
- Instructed students on statistics including correlation, ANOVA, simple and multiple regression, and MANOVA.
- Maintained office hours via Zoom to answer course questions and hold student meetings.
- Wrote letters of recommendation for 3 students, all were accepted to graduate programs.
Guest Service Representative
Target Corporation
Sacramento, CA
04.2018 - 12.2020
- Greeted guests upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from returns to complaints.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Office Manager, Legal Nurse Consultant
Julie Cole RN
Sacramento, CA
07.2008 - 11.2012
- Utilized computer skills including Word, Excel, PowerPoint, and Outlook.
- Edited client documentation and reviewed records of medical and psychological backgrounds.
- Maintained confidentiality and organization of medical records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Master of Arts - General Psychology
California State University - Sacramento
Sacramento, CA 08.2019 - 05.2022
Bachelor of Arts - Psychology
California State University - Sacramento
Sacramento, CA 01.2002 - 05.2019
Associate of Arts - General Studies
Napa Valley Community College
Napa, CA 06.1997 - 12.2001
Skills
MS Office
Data analysis and organization
Test development
Effective communication skills
Video conferencing
Quality assurance checks
Affiliations
- American Psychological Sciences
- American Psychological Association
- Western Psychological Association
- Phi Kappa Phi Honor Society
- Psi Chi National Honor Society
Software
- Microsoft Office
Timeline
Instructional Student Assistant
California State University, Sacramento
11.2021 - 05.2022
Graduate Research Assistant
University Enterprises, Inc.
02.2021 - Current
Teaching Associate
California State University, Sacramento
01.2021 - 03.2022
Master of Arts - General Psychology
California State University - Sacramento
08.2019 - 05.2022
Guest Service Representative
Target Corporation
04.2018 - 12.2020
Office Manager, Legal Nurse Consultant
Julie Cole RN
07.2008 - 11.2012
Bachelor of Arts - Psychology
California State University - Sacramento
01.2002 - 05.2019
Associate of Arts - General Studies
Napa Valley Community College
06.1997 - 12.2001