Amy Collins

• Consult with doctors regarding products and services available, and work closely with other sales professionals to identify, qualify, and close equipment sales
• CAD/CAM products include digital impression scanners, software, milling units and 3D printers

These products and solutions provide customers with improved digital workflow and benefits the practice and their patients.

• Approve/recommend loan applications within specified limits and refer loan applications outside those limits to management for approval
• Analyze applicant's financial status and credit to determine feasibility of granting loans
• Selected Accomplishments:
• Continuously recognized for top performer of call center promotions and highest availability to customers in advanced member services
• Recognized for highest dividends earned for savings certificates within the call center 4th Quarter 2018

• Assessed client needs and developed plans to adequately address current and future objectives.
• Addressed and resolved customer complaints and issues to improve satisfaction.
• Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
• 100% retention for PCA accounts during a critical shortage via spearheading a strategy that included intense customer facing tactics to ensure continuity of care for their patients
• Nationally recognized for selling 755 IV pumps and software, Q3 2016 in a challenging market
• Ranked 13/84 Client Relationship Managers

• Responsible for executing BIVI sales marketing plan and tactics to assure maximum sales and market penetration with BIVI guidelines to targeted customers
• Maintained and utilized expert product knowledge and highly effective selling skills in order to influence targeted customers
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Developed plans to maximize speaker programs
• Utilized CRM tool and supporting analysis to plan activity, report and monitory samples, and maintain account records
• Managed programs and budgets to stay within standards.
• Selected Results Nationally recognized for selling into the Top 15 first year with company with a new product launch
• Q2 2014

• Demonstrations, installations, maintenance and repair on veterinary anesthesia machines, autoclaves, dental units, mobile digital x-ray, monitors ECG, Sp02, HR, and NIBP
• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Maintained up-to-date knowledge of competitor products and pricing in market served.
• Established successful account relationships by building rapport and maintaining consistent communication
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Trained 3 new sales representatives on sales strategies and processes to reduce process gaps.