Amy Con
Brooklyn,NY
Summary
Energetic Associate Banker-ME with top-notch relationship-building, and money-handling abilities. Multitasks smoothly to handle customer and bank needs. Reliable in maintaining accurate cash drawer balances and preventing fraudulent transactions.
Overview
10
10
years of professional experience
Work History
Associate Banker-ME
Chase Bank
06.2017 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing tailored solutions.
- Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients' needs and concerns.
- Educated customers on features and benefits of banking products and services.
- Trained new hires on customer service policies and procedures.
- Handled many of the teller operations such as audits, ATM settlements, balancing the vaults, etc.
Manager
Regal Cinemas
11.2013 - 06.2016
- Managed the box office, concessions stand and money operations.
- In charge of approving payroll.
- Created work schedule every week for 50+ employees.
- Trained the new hires.
Education
Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NYSkills
- Effective communication
- Multitasking
- Customer service
- Cash handling
- Attention to detail
- Account Servicing
- Teller Experience
Languages
Spanish
Timeline
Associate Banker-ME
Chase Bank
06.2017 - Current
Manager
Regal Cinemas
11.2013 - 06.2016
Criminal Justice
John Jay College of Criminal Justice of The City University of New York