Melany Da Costa
North Plainfield,NJ
Summary
Proven professional with extensive experience in patient service and office administration, notably at Summit Health Group. Excelled in HIPAA compliance and customer service, enhancing patient satisfaction and operational efficiency. Skilled in insurance verification and adept at using medical terminology, significantly improving data accuracy and confidentiality management.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Summit Health Group
01.2024 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Office Assistant
Sunny World LLC
05.2023 - 10.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Fron Desk Medical Associate
See Clear Associates
08.2022 - 04.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Front Desk Medical Receptionist
North American Spine & Pain
08.2021 - 08.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Education
High School Diploma -
New Jersey Board of Education
Atlantic City, NJSkills
- Customer Service
- HIPAA Compliance
- Insurance Verification
- Medical terminology knowledge
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Representative
Summit Health Group
01.2024 - Current
Office Assistant
Sunny World LLC
05.2023 - 10.2023
Fron Desk Medical Associate
See Clear Associates
08.2022 - 04.2023
Front Desk Medical Receptionist
North American Spine & Pain
08.2021 - 08.2022
High School Diploma -
New Jersey Board of Education
Similar Profiles
Chennel DunningChennel Dunning
Certified Medical Assistant at Summit Health GroupCertified Medical Assistant at Summit Health Group
Janet VidreiroJanet Vidreiro
Operating Room Registered Nurse at Summit Health GroupOperating Room Registered Nurse at Summit Health Group
JENNIFER RUIZJENNIFER RUIZ
Phlebotomist Technician at Summit Health GroupPhlebotomist Technician at Summit Health Group
Kiyana ReidKiyana Reid
Client Support Specialist II at Summit Health GroupClient Support Specialist II at Summit Health Group
Alex PetersAlex Peters
Electronic Warfare Tester at L3HarrisElectronic Warfare Tester at L3Harris