Amy Copping
Box Elder,SD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Emergency Dispatcher
United States Air Force Local National Direct Hire
11.2019 - 04.2024
- Improved response times by prioritizing and efficiently managing emergency calls.
- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Participated in ongoing professional development opportunities to stay current on best practices in emergency communications and technology advancements.
- Contributed positively towards team morale by fostering a supportive work environment within the dispatch center.
- Aided senior leadership by collecting research for executive decision-making support.
- Assisted in updating department policies and procedures to improve overall efficiency and effectiveness of emergency dispatch operations.
Security Administrative Assistant
United States Air Force Local National Direct Hire
08.2015 - 11.2019
- Maintained records managements digitally and paper records for compliance with regulatory standards, policies and instructions, ensuring adherence.
- Managed personally identifiable information with discretion, ensuring proper storage and disposal of documents.
- Conducted thorough criteria eligibility checks for individuals importing vehicles, mitigating risks associated with His Majesty’s Revenue & Custom’s policies.
- Assisted in the maintenance of access badge system database to ensure accurate record keeping and efficient issuance process.
Education
Bachelor Of Laws - Law
The Open University
Milton Keynes, UK07.2026
Diploma Of Higher Education - Law
The Open University
Milton Keynes, UK 07.2024
Certificate Of Higher Education - Law
The Open University
Milton Keynes, UK07.2022
Subsidiary Diploma - Vehicle Technology
Cambridge Regional College
Cambridge, UK07.2015
Chemistry, Physics & Biology
St. Ivo Academy
St. Ives, UK07.2014
English Language And Literature
St. Ivo Academy
St. Ives, UK07.2014
Mathematics
St. Ivo Academy
St. Ives, UK07.2014
Skills
- Customer Service
- Situational Awareness
- Employee Lead Trainer
- Adaptability
- Analytical and problem-solving
- Time management
Timeline
Emergency Dispatcher
United States Air Force Local National Direct Hire
11.2019 - 04.2024
Security Administrative Assistant
United States Air Force Local National Direct Hire
08.2015 - 11.2019
Bachelor Of Laws - Law
The Open University
Diploma Of Higher Education - Law
The Open University
Certificate Of Higher Education - Law
The Open University
Subsidiary Diploma - Vehicle Technology
Cambridge Regional College
Chemistry, Physics & Biology
St. Ivo Academy
English Language And Literature
St. Ivo Academy
Mathematics
St. Ivo Academy
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