Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Cruz

Arleta,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Has the ability to handle challenging work, and excellent time management skills.

Overview

7
7
years of professional experience

Work History

Manager

Mcdonalds
Louisville, KY
12.2024 - 05.2025
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Trained employees on additional job positions to maintain coverage of roles.

Customer Service Cashier

Walmart
Burbank, CA
09.2021 - 12.2022
  • Greeted customers and provided friendly customer service.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Resolved customer complaints in a professional manner.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Processed credit card, debit card, and gift payments in electronic computer systems.

Customer Service Representative

Paqueteria
Los Angeles, CA
06.2018 - 03.2019
  • Performed tasks such as filing paperwork, and generating reports.
  • Maintained records of customer interactions and transactions.
  • Assisted customers with product selection, ordering, billing, and returns.
  • Always wanted the best products for our customers.

Education

High School Diploma -

Opportunities For Learning
Arleta, Ca
06-2021

Skills

  • Employee training
  • Inventory management
  • Customer service
  • Scheduling interviews
  • Time management
  • Sales support
  • Coaching and mentoring
  • Attention to detail

Timeline

Manager

Mcdonalds
12.2024 - 05.2025

Customer Service Cashier

Walmart
09.2021 - 12.2022

Customer Service Representative

Paqueteria
06.2018 - 03.2019

High School Diploma -

Opportunities For Learning

Similar Profiles

CREATE PROFILE