Amy Davis
Hot Springs,Arkansas
Summary
Resourceful Specialist known for high productivity and efficient task completion. Skilled in data analysis, project management, and strategic planning. Excel at communication, problem-solving, and adaptability, ensuring success in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Compliance and Oversight Specialist-Supervisor
All Ages Home Care
Hot Springs, USA
09.2024 - Current
- Oversaw compliance and supervisory duties consistent with prior roles, ensuring consumer satisfaction and team efficiency
Compliance and Oversight Specialist-Supervisor
Arkansas Support Network
Springdale, USA
06.2021 - 09.2024
- Led teams to achieve operational objectives while maintaining strict adherence to compliance regulations
- Resolved consumer and provider complaints, making policy adjustments to meet changing needs
- Coached and developed employees, enhancing overall team performance
- Managed workflows to improve service delivery efficiency
- Designed and implemented training programs and operational processes to boost department effectiveness
Care Coordinator
Arkansas Total Care
Springdale, USA
09.2018 - 06.2021
- Coordinated care for 80+ consumers, optimizing access to services for quality outcomes
- Increased revenue by over $100,000 through strategic billing
- Assisted with Medicaid Waiver applications, adaptive equipment acquisition, and maintained high performance metrics
Case Manager
Arkansas Support Network
Springdale, USA
01.2018 - 09.2018
- Managed up to 80 consumer cases, developing individualized care plans and collaborating with families and agencies
Special Education Paraprofessional
Har-Ber High School, Shaw Elementary, Bernice Young Elementary
Springdale, USA
09.2004 - 01.2018
- Supported classroom instruction for special needs students, facilitating individual learning strategies in a positive environment
Education
Bachelor's Degree - Professional Studies of Child Development
Arkansas Tech University
Russellville, AR12.2017
Associate's Degree - General Studies
Northwest Arkansas Community College
Rogers, AR05.2015
Skills
- Effective Conflict Management
- Compliance
- Team Leadership
- Personnel Direction
- Program Scheduling
- Deadline Management
- Performance Quality Assurance
- Medicaid Waiver Process Expertise
- Financial Analysis
- Utilization Management
- Strategic Planning
- Case Management
- Communication
- Collaboration
Volunteer Experience
Volunteer, provided guidance to individuals and families navigating Medicaid and Medicaid Waiver processes, supporting access to essential services.
Timeline
Compliance and Oversight Specialist-Supervisor
All Ages Home Care
09.2024 - Current
Compliance and Oversight Specialist-Supervisor
Arkansas Support Network
06.2021 - 09.2024
Care Coordinator
Arkansas Total Care
09.2018 - 06.2021
Case Manager
Arkansas Support Network
01.2018 - 09.2018
Special Education Paraprofessional
Har-Ber High School, Shaw Elementary, Bernice Young Elementary
09.2004 - 01.2018
Bachelor's Degree - Professional Studies of Child Development
Arkansas Tech University
Associate's Degree - General Studies
Northwest Arkansas Community College
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