Amy Dawson
Austin,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
1
1
Certification Solar 101 Course
Work History
Account Sales Manager
BayWa-R.E
10.2021 - 12.2023
- Developed positive relationships with management, customers and peers through exceptional interpersonal skills and demonstrated integrity.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Inside Sales Account Representative
Office Depot
06.2020 - 10.2021
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Inside Sales Representative
Panera Bread INC
01.2017 - 03.2020
- Managed friendly and professional customer interactions.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Education
BA-ART -
Academy of Art University
San Francisco, CA05.2015
Skills
- Emotional intelligence
- CRM software proficiency
- Decision making
- Cross-selling
- Sales forecasting
- Networking abilities
- Performance tracking
- Analytical thinking
Certification
Solar 101 Course
Enrolled in NABCEP courses currently.
Timeline
Account Sales Manager
BayWa-R.E
10.2021 - 12.2023
Inside Sales Account Representative
Office Depot
06.2020 - 10.2021
Inside Sales Representative
Panera Bread INC
01.2017 - 03.2020
BA-ART -
Academy of Art University
Solar 101 Course
Enrolled in NABCEP courses currently.
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