Amy Dean
ST LOUIS PARK,MN
Summary
Reliable and upbeat professional successful at promoting customer service with care, patience and detail. Gifted at working with all types of personalities with a proven track record of strong relationship building. Brings a superior work ethic and dedication. Eagerness to learn, grow and take on new challenges. People focused with the goal to uplift all.
Overview
22
22
years of professional experience
Work History
Esthetician
Self Employed
03.2003 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Customized services to meet the individual goals and expectations of all guests.
- Scheduling of guests through Daysmart POS system.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Handled busy schedules and stayed on top of key deadlines.
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
Sales Associate
Judith McGrann and Friends
02.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Esthetician License -
Aveda Institute - Minneapolis
Minneapolis, MN01.2000
High School Diploma -
Moorhead High School
Moorhead, MN01.1993
Skills
- Exceptional customer service
- Listening Skills
- Empathic
- Inclusion
- Relationship Building
- Customer Needs Assessment
- Mirroring and matching client energy
- Attention to Detail
- Reliable and Responsible
- Adaptable and Flexible
- Time Management
Timeline
Sales Associate
Judith McGrann and Friends
02.2024 - Current
Esthetician
Self Employed
03.2003 - Current
Esthetician License -
Aveda Institute - Minneapolis
High School Diploma -
Moorhead High School