AMY DE SANTANA
Webster,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Recovery Specialist
Safe Exit Initiative
01.2023 - 12.2023
- Supported clients with compassionate, empathetic face-to-face conversation.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Administered meds during med pass
- Ensured chores were being completed
- Facilitated weekend morning groups
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Supported individuals dealing with mental health and emotional issues.
- Passionate about learning and committed to continual improvement.
Medical Transport Driver
Bethel Transportation
06.2021 - 01.2023
- Assisted handicapped customers to safely complete transfers between van and facility.
- Adapted to changing schedules or requirements as needed to ensure the highest level of service for each patient transport.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Provided reliable transportation services even during challenging weather conditions, demonstrating dedication to patient care and safety.
Education
Early Childhood Education
Worcester Vocational HS
Worcester, MA06.1997
Skills
- Good Telephone Etiquette
- Organizational Skills
- Dependable and Responsible
- Multitasking
- Friendly, Positive Attitude
Timeline
Recovery Specialist
Safe Exit Initiative
01.2023 - 12.2023
Medical Transport Driver
Bethel Transportation
06.2021 - 01.2023
Early Childhood Education
Worcester Vocational HS
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