Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMY DE SANTANA

Webster,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Recovery Specialist

Safe Exit Initiative
01.2023 - 12.2023
  • Supported clients with compassionate, empathetic face-to-face conversation.
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Administered meds during med pass
  • Ensured chores were being completed
  • Facilitated weekend morning groups
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
  • Supported individuals dealing with mental health and emotional issues.
  • Passionate about learning and committed to continual improvement.

Medical Transport Driver

Bethel Transportation
06.2021 - 01.2023
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Adapted to changing schedules or requirements as needed to ensure the highest level of service for each patient transport.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Provided reliable transportation services even during challenging weather conditions, demonstrating dedication to patient care and safety.

Education

Early Childhood Education

Worcester Vocational HS
Worcester, MA
06.1997

Skills

  • Good Telephone Etiquette
  • Organizational Skills
  • Dependable and Responsible
  • Multitasking
  • Friendly, Positive Attitude

Timeline

Recovery Specialist

Safe Exit Initiative
01.2023 - 12.2023

Medical Transport Driver

Bethel Transportation
06.2021 - 01.2023

Early Childhood Education

Worcester Vocational HS

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AMY DE SANTANA