Overview
Work History
Education
Skills
Timeline
Generic

Rachael Barham

Sr. IB Recovery Coordinator
Richmond,VA

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Sr. IB Recovery Coordinator

Capital One
2019.11 - Current

Passionate to help customers with charged off accounts, being flexible to change, create payment solutions that work for customers. Achieved Roar for a quarter in 2020.

Risk Coordinator

Capital One
2019.01 - 2019.11

Process payments, bring account current, Responsible for following business and regulatory guidelines. Achieved ROAR last quarter I was in this department.

Bartender

Latitude Seafood Company
2015.11 - 2019.11

Handle cash drawer, beer wine and liquor inventory, serve food and drinks for guests, monitor guests throughout my shift making sure to not overserve, set up bar with fresh fruit and juices.

Server/bartender/FOH Key Hourly Manager

The Boathouse
2012.07 - 2015.11

Responsibly serve drinks and food, make sure guests are always happy, anticipate any guest needs, set up bar or server stations, make floor plans for servers, count drawers and handle money, close out servers at end of night, beer wine and liquor inventory

Education

High School Diploma -

Menchville High School
Newport News, VA
2003.09 - 2006.05

Skills

  • 15 Plus years of customer service experience
  • Problem-Solving
  • Good Telephone Etiquette
  • Active Listening
  • Training and Development

Timeline

Sr. IB Recovery Coordinator

Capital One
2019.11 - Current

Risk Coordinator

Capital One
2019.01 - 2019.11

Bartender

Latitude Seafood Company
2015.11 - 2019.11

Server/bartender/FOH Key Hourly Manager

The Boathouse
2012.07 - 2015.11

High School Diploma -

Menchville High School
2003.09 - 2006.05
Rachael BarhamSr. IB Recovery Coordinator