Amy Dickerson
North Las Vegas
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
18
18
years of professional experience
Work History
Registered Nurse Case Manager
Optum, UnitedHealth Group
Las Vegas
03.2022 - Current
- Assessed patient eligibility for services and benefits according to insurance policies and guidelines.
- Developed case management plans that incorporated medical necessity criteria from payers and other resources.
- Monitored treatment progress by reviewing medical records, lab results, physician notes.
- Collaborated with healthcare providers to ensure appropriate level of care was provided in a cost-effective manner.
- Communicated regularly with physicians and providers regarding appropriateness of care delivery within established parameters.
- Identified opportunities for improved quality of care through review of clinical documentation.
- Conducted utilization reviews, concurrent reviews, authorization requests and discharge planning.
- Maintained knowledge base on current coding practices, government regulations, payer requirements.
Pediatric Registered Nurse
Summerlin Hospital
Las Vegas
12.2015 - 03.2022
- Supported family members throughout the course of a child's illness by providing emotional support.
- Collaborated with multidisciplinary teams including physicians, nurses, therapists and dieticians to ensure the best possible outcomes for patients.
- Maintained accurate records of patient assessments, treatments provided and changes in condition using electronic medical record systems.
- Assessed patient's physical, mental and emotional health by taking vital signs, observing skin condition, reviewing medical history and administering tests.
- Monitored patients' conditions during treatment or recovery periods to determine progress or need for modification of treatment plan.
- Utilized age-specific teaching techniques when educating patients and families on self-care strategies.
- Provided compassionate care to patients and families by listening to their concerns and addressing their needs.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Registered Nurse, Medical-Surgical Unit
Centennial Hills Hospital Medical Center
Las Vegas
09.2014 - 12.2015
- Maintained accurate documentation of patient information in electronic medical records system.
- Managed multiple tasks simultaneously while maintaining high standards of professional conduct.
- Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
- Developed positive relationships with patients to ensure quality holistic care was provided throughout the hospital stay.
- Assessed, monitored and documented patient progress on a daily basis.
- Administered prescribed medications and treatments in accordance with approved nursing techniques.
- Assisted physicians during exams or other medical procedures as needed.
- Utilized evidence based practice guidelines when making decisions regarding patient care needs.
- Participated in continuing education programs to maintain professional licensure requirements.
Registered Respiratory Therapist
Renown Regional Medical Center
Reno
08.2007 - 06.2014
- Consulted with physicians regarding diagnosis and treatment options for patients with complex conditions.
- Maintained accurate records of all patient assessments, treatments, medications administered and outcomes of treatments.
- Maintained accurate documentation of patient information in electronic health records.
- Collaborated with multidisciplinary team members to develop comprehensive plans for patient care.
- Responded promptly to emergency situations involving respiratory distress or cardiac arrest.
- Managed mechanical ventilation systems including setting up ventilators and adjusting settings according to physician orders.
- Participated in continuing education programs related to advances in respiratory care practices.
- Provided therapeutic treatments to patients with respiratory illnesses including oxygen therapy, aerosol medication delivery, chest physiotherapy and airway clearance techniques.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT05-2023
Associate of Science - Nursing
Carrington College
Reno, NV04-2014
Associate of Applied Science - Respiratory Therapy
Pima Medical Institute
Las Vegas, NV06-2007
Skills
- Case management
- Effective communication
- Critical thinking
- Discharge planning
- Managed care
- Patient assessment
- Electronic health records
- Emotional support
- Family education
- Vital data collection
- Multitasking
- Teamwork
- Mechanical ventilation
- Therapeutic treatments
- Patient education
- End-of-life care
- Airway management
- Equipment maintenance and troubleshooting
Timeline
Registered Nurse Case Manager
Optum, UnitedHealth Group
03.2022 - Current
Pediatric Registered Nurse
Summerlin Hospital
12.2015 - 03.2022
Registered Nurse, Medical-Surgical Unit
Centennial Hills Hospital Medical Center
09.2014 - 12.2015
Registered Respiratory Therapist
Renown Regional Medical Center
08.2007 - 06.2014
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Carrington College
Associate of Applied Science - Respiratory Therapy
Pima Medical Institute
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