Amy Diedrich
De Witt,IA
Summary
Experienced business owner in the Pet Care Industry since 2011, currently looking to re locate from Iowa. Diligent and hardworking Pet Groomer dedicated to providing high-quality animal care services. Skilled in grooming, exercise routines, and basic care practices. Reliable Animal Care entrepreneur with a history of keeping animal facilities clean, handling inventory, and caring for animals with compassion. Possesses strong organizational skills, excellent communication abilities, and is proficient at multitasking. Extensive experience in grooming and dog care services.
Overview
14
14
years of professional experience
Work History
Owner - Country Acres Dog Boarding and Grooming
Self-employeed
06.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed financial aspects of the business
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Daily animal care and handling
Owner - The Dirty Dawg Grooming Salon
Self-employeed
06.2011 - 06.2015
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Education
High School Diploma -
Marquette Catholic Schools
Bellevue, IA01-2011
Certified Pet Groomer - Dog Grooming
Wisconsin School of Professional Pet Grooming
Madison, WI01-2011
Skills
- Ability to Lift 40 pounds
- Customer Service
- Scheduling
- Adaptable and Flexible
- Cleaning and Sanitizing
- Cool Under Pressure
- Warm and Friendly
- Team Player
- Multitasking and Prioritization
- Decision-making
- Safety precautions and measures
- Dog behavior expertise
- Animal health understanding
- Knowledge of cutting methods
Timeline
Owner - Country Acres Dog Boarding and Grooming
Self-employeed
06.2015 - Current
Owner - The Dirty Dawg Grooming Salon
Self-employeed
06.2011 - 06.2015
High School Diploma -
Marquette Catholic Schools
Certified Pet Groomer - Dog Grooming
Wisconsin School of Professional Pet Grooming
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