Patient service and satisfaction with a pleasant disposition.
1. Multitasking and prioritizing duties while making sure patients are happy and being a good representative of the company.
2. Computer tasks.
3. Train new employees to acclimate them to the office.
4. Selling and giving advice on fitting and helping people choose glasses best for their sight. Interpreting prescription and making orders.
5. Adjusting and dispensing glasses.
6. Reading prescriptions for glasses on lensometer and insuring prescriptions are correct.
7. Pulling vision insurance and computing the pricing for glasses and contact lenses.
8. Assisting patients with education and teaching of insertion and removal of contact lenses.
9. Communicating though our software with doctors about patients and troubleshooting their needs.
10. Maintaining regular attendance.
11. Answering phones and making appointments.
Food service Assistant in the Shaler School District
The Nutrition Group
08.2021 - 09.2021
I worked in the Shaler school district. Prepare and serve food In a kind and timely manner. Responsible for knowing student allergies and special food needs. Assembles items to be served and sold at designed areas. Prepares food service facilities assuring everything is stocked with supplies. Count money and prepare cash register with appropriate amount of denominations. Maintain work areas and serving areas in a clean, sanitary, and safe condition. Assist in storing unused food and supplies to assure compliance with health and sanitation standards. Train new food service employees. Maintain regular attendance.
Receptionist and scheduler
Cercone Connection
06.2000 - 06.2001
Greeting customers and scheduling appointments for an upscale beauty salon. Data entry and organizing for hair salon professionals. Selling beauty products.
Residential Assistant
Landmark Manor
04.1993 - 05.2001
Responsible for the care and well being of elderly residents. The last 2 years I had the responsibility of working in a unit with Alzheimer’s and dementia patients. This included care, bathing, feeding, medications, activities and contact with families and doctors.
Education
High school diploma and Some college -
Shaler Area High School
Skills
Organizational skills
Communication skills
Customer service
Insurance Verification
Certification
Mandated and Permissive Reporter
Timeline
Optician
Bittner Vision Associates
08.2022 - Current
Food service Assistant in the Shaler School District