Joshua Dodrill
Boulder,CO
Summary
High energy, creative thinker. Strengths include technical problem solving, teamwork, customer-centricity, delivering on commitments, and communication skills. Seeking a job that challenges and helps accelerates achievement of company goals.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Home Depot
08.2023 - Current
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Shop Employee
McGuckin Hardware
04.2022 - 08.2023
- Built strong relationships with customers through friendly interactions and tailored recommendations based on individual needs.
- Actively contributed ideas during team brainstorming sessions aimed at increasing efficiency or solving operational challenges.
- Experience Cutting keys, rekeying locks, fixing lamps/other electrical, fixing window screens/screen doors, tap & die, etc.
Produce Clerk
Kroger
01.2020 - 06.2021
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Temp
Front Range Ear Nose & Throat
06.2020 - 08.2020
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Experience in billing, accounting, data entry, an customer relations. Gained knowledge in healthcare, medical insurance, and scheduling
Intern
NOCO Forensics
06.2017 - 08.2017
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Learned skills such as data recovery, hardware repair, and customer relations
Education
Bachelor of Science - Chemical and Biological Engineering
University of Colorado At Boulder
Boulder, CO05.2024
Skills
- Visual Basic for Application programming
- C
- Python
- Matlab 2021b
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
- Strong analytical skills
- Detail oriented
Accomplishments
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Projects
Over the summer of 2023, I acquired and rebuilt a motorcycle (1996 Honda CBR600F3). This taught me many mechanical skills, and involved a lot of troubleshooting to restore the bike to be safe and mechanically sound.
Timeline
Customer Service Associate
Home Depot
08.2023 - Current
Shop Employee
McGuckin Hardware
04.2022 - 08.2023
Temp
Front Range Ear Nose & Throat
06.2020 - 08.2020
Produce Clerk
Kroger
01.2020 - 06.2021
Intern
NOCO Forensics
06.2017 - 08.2017
Bachelor of Science - Chemical and Biological Engineering
University of Colorado At Boulder