Amy Dolan
Private Home
Sparrows Point,MD
5
years of professional experience
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Work History
Private Nanny
5 Months- Planned age-appropriate educational activities promoting learning, creativity, and development
- Supervised daily childcare routines, ensuring safety, structure, and emotional support
- Prepared nutritious meals and snacks aligned with family preferences and dietary needs
Baker
4 Months- Decorated cakes, pastries, and specialty items to meet display and customer order requirements.
- Monitored oven temperatures and bake times to ensure consistent product quality.
Customer Service Representative
6 Months- Resolved billing, membership, and account issues with accuracy and professionalism.
- Greeted members, answered questions, and delivered friendly front-desk support.
Warehouse Associate
3 Years 3 Months- Supported cross-functional teams during peak periods to ensure timely order fulfillment.
- Inspected parcels for damage and verified shipping labels against sortation requirements.
Marketing Assistant
4 Months- Managed marketing calendars to align campaigns with concerts, nightlife events, and private bookings.
- Supported cross-functional teams with creative assets, signage, and on-site promotional materials.
Mare Night Watch
6 Months- Observed horse behavior to identify potential health issues and if the mares were ready to foal.
- Managed basic animal needs, including regular feeding and watering.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma
- Volunteered yearly for the schools soccer programs fundraiser beginning at age 14. All day camp where am lead coach of a group of about 30-40 children ages 6-8!
- Volunteered for Best Buddies program, where a student may be paired or have a class as a student aide to work with peers with disabilities and developmental challenges.
Skills
Complaint resolution
Adaptive team player
Quality control
Creative problem solving
Multi-task management
Time management
Timeline
Private Nanny
Private Home
06.2026 - CurrentRead More
Baker
Weis Markets Inc
02.2026 - 06.2026Read More
Customer Service Representative
Planet Fitness
08.2025 - 02.2026Read More
Warehouse Associate
UPS
11.2022 - 02.2026Read More
Marketing Assistant
Power Plant Live
05.2022 - 09.2022Read More
Mare Night Watch
Frankfort Park Farm
11.2021 - 05.2022Read More
Chesapeake High School
High School Diploma
Read More