Summary
Overview
Work History
Education
Skills
Interests
Work Preference
Timeline
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Amy Doll

Columbus,USA

Summary

Diligent customer service representative with strong experience in providing essential home management. Known for reliability, creativity, problem solving skills and adaptability, ensuring seamless transitions with changing needs. Skilled in home information technology support, personal care, household management including troubleshooting and repair, and emotional and motivational support. Focused on collaborative teamwork and achieving impactful results.

Overview

24
24
years of professional experience

Work History

Family and Household Administrator

My Family
08.2005 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by family needs.
  • Maintained personal records and updated information and documentation storage to support document management.
  • Managed and coordinated all aspects of household operations, including budgeting, inventory, scheduling, and resource management.
  • Developed and maintained strong interpersonal relationships to ensure effective communication and collaboration within the family unit.
  • Resolved conflicts and addressed challenges with diplomacy and problem-solving abilities.
  • Coordinated and executed complex projects, including home renovations, event planning, and educational initiatives.
  • Managed and maintained all household finances, including bill payments, expense tracking, and investment oversight.
  • Demonstrated exceptional problem-solving and decision-making skills in a dynamic and fast-paced environment.


Owner

Amy Doll Technical Consulting
01.2005 - 01.2015
  • Provided computer hardware and software support, training, computer setup and upgrades for businesses and individuals.
  • Desktop design and publishing for fliers, newsletters and small publications, logo design, photo editing, document and small database setup. Website design and development.
  • Assisted customers in troubleshooting product issues and provided timely technical support.
  • Enhanced client satisfaction by providing expert technical support and addressing their individual needs.

Graphic Designer and Computer Lab Consultant Unive

University of Cincinnati
01.2002 - 03.2002
  • Provided and maintained user accounts for students and faculty and assisted with homework issues.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.

Computer Technician Co-op

Procter & Gamble Co
01.2001 - 08.2001
  • Monitored and controlled mainframe and mid-range computers in highly secured data center, supported system backups, responded to user requests for stores and restores, managed automated tape silos.
  • Solved problems with critical backups in a timely manner.
  • Authored daily reports detailing the events of shifts worked.

Education

Bachelor of Science - Information Engineering

University of Cincinnati
03-2004

Skills

  • Effective problem-solving skills in a fast paced environment
  • Customer service skills while making decisions, maintaining multiple schedules and conflict managment
  • Commitment to mastering emerging technologies

Interests

  • I participate in a variety of outdoor recreational activities
  • Exploring various forms of art, such as jewelry making, painting with pastels, and sewing, to nurture creativity and personal growth

Work Preference

Work Type

Full TimePart Time

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursWork from home optionPersonal development programsTeam Building / Company RetreatsStock Options / Equity / Profit SharingCompany Culture

Timeline

Family and Household Administrator

My Family
08.2005 - Current

Owner

Amy Doll Technical Consulting
01.2005 - 01.2015

Graphic Designer and Computer Lab Consultant Unive

University of Cincinnati
01.2002 - 03.2002

Computer Technician Co-op

Procter & Gamble Co
01.2001 - 08.2001

Bachelor of Science - Information Engineering

University of Cincinnati

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