Amy Dyer
New Lebanon,OH
Summary
Responsible professional known for applying excellent communication skills and attention to detail to promptly prepare food. Collaborative individual offering great customer service, time management and multitasking abilities. Commended for delivering unparalleled service and quality food. Outgoing professional offering several years of experience in fast-paced environments. Proven customer service, multitasking and organization skills. Always works to drive customer loyalty and increase sales. Creative Sandwich Artist known for high productivity and efficient task completion. Skilled in innovative sandwich design, speed of service, and food safety compliance. Excel at customer service, time management, and teamwork, ensuring tasks are completed effectively while delivering outstanding service.
Overview
20
20
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Riverside, Ohio
07.2017 - 08.2018
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Organized inventory for efficient restocking of products.
Home Health Aid
International elderly care
Dayton, Ohio
10.2015 - 07.2017
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
Head Bartender
American Saloon
Dayton, Ohio
01.2001 - 10.2005
- Assigned bartenders to specific tasks and duties throughout the shift.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Ensured that all liquor laws were followed during service hours.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Ordered necessary supplies such as glassware and garnishes when needed.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
Enviornmental Services
Kettering Medical Center
Kettering, Ohio
04.2004 - 11.2004
- Cleaned and maintained restrooms, including mopping floors and scrubbing toilets, sinks, countertops, mirrors, walls and fixtures.
- Swept and vacuumed carpets in offices, hallways, lobbies and other areas.
- Dusted furniture and wiped down surfaces with approved cleaning products.
- Emptied trash cans and disposed of waste properly.
Shift Leader
Lee's Famous Chicken
Dayton, Ohio
05.1998 - 10.2003
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
Pennfoster
On Line ClassesSkills
- Menu Memorization
- Food service standards
- Food Preparation
- Station Setup
- Order Management
- Supplies Monitoring
- Performance Improvement
- Staff Training
- Problem-Solving
- Cleaning and sanitization
- Food safety knowledge
- Inventory Counts
- Product Stocking and Rotation
- Cleaning and organization
- Cash Handling
- Superior communication skills
- Customer Service
- Quality Control
- Store Opening and Closing
- Money Handling
- Food handling and sanitization
Timeline
Sandwich Artist
SUBWAY®Restaurants
07.2017 - 08.2018
Home Health Aid
International elderly care
10.2015 - 07.2017
Enviornmental Services
Kettering Medical Center
04.2004 - 11.2004
Head Bartender
American Saloon
01.2001 - 10.2005
Shift Leader
Lee's Famous Chicken
05.1998 - 10.2003
High School Diploma -
Pennfoster