Amy Dziedzic
Warren,OH
Summary
Dynamic manager with a proven track record at McDonald's, excelling in customer service and team leadership. Enhanced operational efficiency through strategic planning and conflict resolution, resulting in improved staff productivity and customer satisfaction. Skilled in training and mentoring, fostering a collaborative environment that drives success and minimizes waste.
Overview
23
23
years of professional experience
Work History
Manager
Mcdonalds
03.2003 - 10.2025
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored team members on operational procedures and safety standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed staff schedules to align with peak business hours and enhance productivity.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Highschool -
Warren G Harding
Warren, OHSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Staff development
- Conflict resolution
- Negotiation
Timeline
Manager
Mcdonalds
03.2003 - 10.2025
Highschool -
Warren G Harding