

Dynamic Customer Service Representative with proven expertise at SYKES, excelling in complaint resolution and call management. Adept at problem-solving and active listening, I consistently enhance customer satisfaction and streamline processes. Recognized for adaptability and effective data entry, I thrive in fast-paced environments, ensuring timely and accurate support for clients.
Answering calls helping people resolve computer issues. Taking complaints. Also putting in work orders.
Customer service
Problem-solving
Active listening
Product knowledge
Call management
Adaptability and flexibility
Complaint resolution
Time management
Data entry
Call center experience
Customer relations
Problem resolution
Team collaboration
Appointment scheduling
Scheduling
Complaint handling
My husband is disabled. Therefore I have to stay with him 24 hours a day. But I'm more than capable of working online thank you