Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Amy Ellard

Fort Worth,TX

Summary

Energetic and relational professional with extensive experience in customer service, guest safety, and communications. Skilled at creating welcoming, positive experiences, ensuring comfort and care for diverse individuals, and responding calmly in dynamic environments. Passionate about helping others feel valued and supported, with proven experience in hospitality, event coordination, and team collaboration.

Overview

5
5
years of professional experience

Work History

Marketing and Communications Coordinator

Student Mobilization
08.2022 - 08.2025
  • Supported a regional team of 50 by creating newsletters, calendars, and materials that ensured clear communication and engagement.
  • Coordinated events for 80–3,000 attendees, overseeing logistics and hospitality to deliver smooth, welcoming experiences.
  • Built strong relationships through donor support and student mentorship, fostering trust, care, and community connection.

Ferris Wheel Operator

Scheels
The Colony, Texas
12.2020 - 04.2022
  • Assisted 500+ guests daily with clear instructions and friendly service to ensure safe, welcoming experiences.
  • Enforced ride requirements and safety protocols while maintaining composure and professionalism under pressure.
  • Supported guests of all ages by answering questions, providing guidance, and creating a positive, memorable experience.

Lifeguard

Shipwreck Island Waterpark
Orlando, Florida
05.2021 - 07.2021
  • Supervised pool areas and enforced safety procedures to ensure a secure and enjoyable environment for guests.
  • Responded calmly to emergencies, administering First Aid/CPR and providing reassurance in high-pressure situations.
  • Delivered attentive, friendly service by assisting swimmers, answering questions, and addressing concerns with care.

Education

Bachelor of Business Administration - Marketing

University of North Texas
Denton, TX
05.2022

Skills

  • Communication
  • Leadership
  • Customer Service
  • Problem-solving
  • Conflict Resolution
  • Integrity
  • Adaptability
  • Hospitality
  • Dependability
  • Team collaboration

Websites

Affiliations

  • VP of Member Experience, Pi Beta Phi

Timeline

Marketing and Communications Coordinator

Student Mobilization
08.2022 - 08.2025

Lifeguard

Shipwreck Island Waterpark
05.2021 - 07.2021

Ferris Wheel Operator

Scheels
12.2020 - 04.2022

Bachelor of Business Administration - Marketing

University of North Texas

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