Amy English
West Haven,UT
Summary
Professional esthetician with extensive training in skincare treatments and therapies. Proven ability to deliver personalized skincare solutions and maintain high client satisfaction levels. Emphasizes collaborative efforts and adaptability to ensure optimal results and seamless integration into team environments. Possesses excellent communication and client management skills. Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients. Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Master Esthetician Student
Avalon Institute
05.2023 - Current
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Increased repeat business through exceptional customer service and follow-up appointments.
- Mastered various body treatments such as body wraps, scrubs, and cellulite reduction therapies for diverse clientele needs.
- Analyzed skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
Patient Service Representative
Intermountain Health
04.2023 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
Patient Service Representative
Intermountain Health
08.2022 - 04.2023
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Assisted patients in filling out check-in and payment paperwork.
- Entered patient demographic and insurance data into electronic medical record system.
Recruiting
Hueman Solutions
12.2021 - 08.2022
- Speaking with hiring managers, reviewing resumes, cold calling, interviewing candidates for potential jobs
Admission Director/ Liaison/ CNA/ Supply Clerk/ Nursing Scheduler
Welbrook Centennial Hills
04.2016 - 12.2021
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Education
Master Esthetician - skin care, facials, waxing, Microcurrent, Galvanic, LED therapy Treatment, micro needling, manicures, pedicures, body treatments, back facials, eyebrow tinting, lash tinting, eyelash extension
Avalon Institute
10.2024
Skills
- Strong Communication Skills
- Customized Treatment Plans
- Advanced Waxing Techniques
- Microdermabrasion expertise
- Product Recommendation Expertise
- Expert skin analysis
- Advanced facial techniques
- Manual lymphatic drainage
- Chemical peel proficiency
- Sanitization
- Infection Control
- Time Management
Certification
- Barbicide
- Micro needling
References
- Melanie Anderson, RN, 801-425-5324, minnie-k@hotmail.com
- K.C. Robinson, RN, 701-659-1728, krobison1990@gmail.com
- Sasha Thiel, CNA, 801-510-3321, sasha.thiel@imail.org
Timeline
Master Esthetician Student
Avalon Institute
05.2023 - Current
Patient Service Representative
Intermountain Health
04.2023 - Current
Patient Service Representative
Intermountain Health
08.2022 - 04.2023
Recruiting
Hueman Solutions
12.2021 - 08.2022
Admission Director/ Liaison/ CNA/ Supply Clerk/ Nursing Scheduler
Welbrook Centennial Hills
04.2016 - 12.2021
Master Esthetician - skin care, facials, waxing, Microcurrent, Galvanic, LED therapy Treatment, micro needling, manicures, pedicures, body treatments, back facials, eyebrow tinting, lash tinting, eyelash extension
Avalon Institute
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