AMY ENOS
Methuen,MA
Summary
Seeking a position in a respected and successful organization with a team atmosphere, where I can apply and expand my knowledge in client relations, communication, case management, and organizational skills, all while promoting client satisfaction and loyalty.
Overview
19
19
years of professional experience
Work History
Patient Access Representative
Lahey Medical Center
Peabody, MA
01.2024 - Current
- Preregistration for upcoming appointments
- Confirming and updating demographics
- Verifying insurance eligibility
- Scheduling appointment follow-ups and maintaining work queue
Lead Client Care Coordinator
Beverly Animal Hospital
Beverly, MA
01.2007 - 01.2024
- Client education and sales
- New client/ patient registration
- Creating, updating and maintaining medical records
- Overseeing online appointment and medication request portal
- Maintaining and ordering of office supplies and prescription diets
- Creating and supporting a positive working environment
- Scheduling appointments and surgeries
- Training and supporting the client care team
- Assisting the doctors and or technicians as needed
Education
High School Diploma - undefined
Danvers High School
Danvers, MASkills
- Adept in fast paced environments
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Avimark software
- Epic (EHR)
- MS Office (Word, Excel)
Timeline
Patient Access Representative
Lahey Medical Center
01.2024 - Current
Lead Client Care Coordinator
Beverly Animal Hospital
01.2007 - 01.2024
High School Diploma - undefined
Danvers High School