Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Farmer

Fairhope,AL

Summary

Motivated professional with strong work ethic and adaptability. Demonstrated leadership and organizational skills while effectively communicating and collaborating within teams. Delivered results through quick mastery of new skills and ability to work independently.

Overview

19
19
years of professional experience

Work History

Senior Implementation Lead

CipherHealth
09.2022 - Current
  • Proposed innovative solutions that improved team collaboration and project delivery.
  • Collaborated with diverse team members to achieve goals and resolve product-related challenges.
  • Executed daily duties with precision to support team objectives.

Implementation Project Manager

Collective Medical
07.2021 - 09.2022
  • Managed diverse implementations across multiple facilities, ensuring alignment with client needs and project timelines
  • Led project team to implement software in hospitals, clinics, and post-acute facilities, enhancing patient care delivery
  • Built client relationships through effective communication, fostering customer engagement and satisfaction
  • PointClickCare Company

Sr. Implementation Specialist

CPSI, Inc.
01.2012 - 07.2021
  • Developed and configured weekly workflow procedures to streamline implementation processes
  • Set and met expected deadlines to ensure timely implementation for client projects
  • Oversaw and managed completion of conversion information, ensuring accuracy for multiple clients

CPOE Software Specialist

CPSI, Inc.
07.2011 - 01.2012
  • Resolved high percentage of software issues, enhancing customer satisfaction
  • Engaged with co-workers and customers to foster positive relationships.
  • Analyzed software systems to identify and resolve technical issues.
  • Collaborated with cross-functional teams to enhance software functionality.
  • Provided technical support and guidance to end-users for software applications.

Group Fitness Instructor/Personal Trainer

YMCA
01.2007 - 01.2011
  • Developed group and individualized training programs that enabled clients to achieve fitness goals
  • Guided and inspired clients toward achieving personal fitness objectives
  • Evaluated nutritional habits and offered tailored guidance to enhance clients' health

Education

Bachelor of Science - Management with emphasis in Marketing

University of Mobile

Master of Health Administration -

University of Phoenix

Skills

  • Project management
  • Project delivery processes
  • Salesforce
  • SaaS systems
  • Healthcare Integration
  • Cloud Security
  • Data Transfer Protocols
  • Excel
  • PowerPoint
  • Microsoft Office
  • Google Suite
  • Internal communication
  • External communication

Timeline

Senior Implementation Lead

CipherHealth
09.2022 - Current

Implementation Project Manager

Collective Medical
07.2021 - 09.2022

Sr. Implementation Specialist

CPSI, Inc.
01.2012 - 07.2021

CPOE Software Specialist

CPSI, Inc.
07.2011 - 01.2012

Group Fitness Instructor/Personal Trainer

YMCA
01.2007 - 01.2011

Bachelor of Science - Management with emphasis in Marketing

University of Mobile

Master of Health Administration -

University of Phoenix
Amy Farmer