Amy Farmer
Fairhope,AL
Summary
Motivated professional with strong work ethic and adaptability. Demonstrated leadership and organizational skills while effectively communicating and collaborating within teams. Delivered results through quick mastery of new skills and ability to work independently.
Overview
19
19
years of professional experience
Work History
Senior Implementation Lead
CipherHealth
09.2022 - Current
- Proposed innovative solutions that improved team collaboration and project delivery.
- Collaborated with diverse team members to achieve goals and resolve product-related challenges.
- Executed daily duties with precision to support team objectives.
Implementation Project Manager
Collective Medical
07.2021 - 09.2022
- Managed diverse implementations across multiple facilities, ensuring alignment with client needs and project timelines
- Led project team to implement software in hospitals, clinics, and post-acute facilities, enhancing patient care delivery
- Built client relationships through effective communication, fostering customer engagement and satisfaction
- PointClickCare Company
Sr. Implementation Specialist
CPSI, Inc.
01.2012 - 07.2021
- Developed and configured weekly workflow procedures to streamline implementation processes
- Set and met expected deadlines to ensure timely implementation for client projects
- Oversaw and managed completion of conversion information, ensuring accuracy for multiple clients
CPOE Software Specialist
CPSI, Inc.
07.2011 - 01.2012
- Resolved high percentage of software issues, enhancing customer satisfaction
- Engaged with co-workers and customers to foster positive relationships.
- Analyzed software systems to identify and resolve technical issues.
- Collaborated with cross-functional teams to enhance software functionality.
- Provided technical support and guidance to end-users for software applications.
Group Fitness Instructor/Personal Trainer
YMCA
01.2007 - 01.2011
- Developed group and individualized training programs that enabled clients to achieve fitness goals
- Guided and inspired clients toward achieving personal fitness objectives
- Evaluated nutritional habits and offered tailored guidance to enhance clients' health
Education
Bachelor of Science - Management with emphasis in Marketing
University of Mobile
Master of Health Administration -
University of Phoenix
Skills
- Project management
- Project delivery processes
- Salesforce
- SaaS systems
- Healthcare Integration
- Cloud Security
- Data Transfer Protocols
- Excel
- PowerPoint
- Microsoft Office
- Google Suite
- Internal communication
- External communication
Timeline
Senior Implementation Lead
CipherHealth
09.2022 - Current
Implementation Project Manager
Collective Medical
07.2021 - 09.2022
Sr. Implementation Specialist
CPSI, Inc.
01.2012 - 07.2021
CPOE Software Specialist
CPSI, Inc.
07.2011 - 01.2012
Group Fitness Instructor/Personal Trainer
YMCA
01.2007 - 01.2011
Bachelor of Science - Management with emphasis in Marketing
University of Mobile
Master of Health Administration -
University of Phoenix