Paula Whitfield
Menasha,WI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Senior Implementation Lead
Guardian Insurance
Appleton, WI
06.2016 - Current
- Successfully implement Guardian’s full suite of products, including Life, Disability, Dental, Vision, FMLA, Accident, Critical Illness, Hospital Indemnity, Spring Health, and State Paid Leave, ensuring accurate setup and seamless onboarding for clients.
- Collaborate with internal and external partners to establish and validate EDI and API data feeds, ensuring accurate data transmission and timely system integration.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Piloted a new Digital Onboarding Platform, providing feedback to improve functionality, enhance user experience, and support organizational adoption
- Implementing 30-50 new plans per month during fourth quarter
Bakery Assistant
Kwik Trip
Appleton, WI
10.2015 - 06.2016
- Arranged and maintained bakery displays with 15-20 different types of baked goods to enhance visual appeal and drive product sales.
- Packaged and labeled all baked goods accurately and efficiently to support smooth operations and compliance with store and regulatory requirements.
- Monitored inventory levels, assisting in stock management and reorder processes.
Recruiter
Parallel Employment
Appleton, WI
06.2015 - 10.2015
- Developed and implemented targeted recruitment strategies to attract top talent across various sectors.
- Streamlined candidate sourcing processes using applicant tracking systems to enhance efficiency and accuracy.
- Conducted 10-15 interviews and assessments per week to evaluate candidate qualifications and fit for organizational culture.
- Collaborated with hiring managers to define job requirements and develop position descriptions aligned with business needs.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Education
Some College (No Degree) - Organizational Management
University of Arizona
OnlineSkills
- Collaboration & Team Support
- Professional Phone & Email Etiquette
- Data Entry & Documentation
- Microsoft Office Suite (Word, Excel, Outlook)
- Workflow Coordination
- Process Improvement
- Multi-Tasking
- Attention to detail
- Active listening
- Customer service
- Problem-solving
- Dependable and responsible
Timeline
Senior Implementation Lead
Guardian Insurance
06.2016 - Current
Bakery Assistant
Kwik Trip
10.2015 - 06.2016
Recruiter
Parallel Employment
06.2015 - 10.2015
Some College (No Degree) - Organizational Management
University of Arizona