Summary
Overview
Work History
Education
Skills
Accomplishments
Work Preference
Timeline
Hi, I’m

Amy Feliciano

Uncasville ,CT

Summary

Experienced 18 years in the retail industry. Familiar with machinery such as forklifts. Experienced with customer service. Highly motivated, all about the company.

Receiving supervisor who is goal-oriented and consistently seeking opportunities for growth and increasing merchandising knowledge.Experienced Retail Merchandiser versed in using product placement, end of aisle product displays and points of purchase displays to the manufacturer's best advantage.

Overview

18
years of professional experience
3
years of post-secondary education

Work History

Bj's Wholesale Club
Waterford, ct

Damage Defective Supervisor
05.1999 - 06.2012

Job overview

shipping out damage merchandise by fed ex and ups. data entry, customer service, loss prevention, stocking shelves, loading and unloading trucks, clerical including making appointments truck deliveries, cashier, customer service desk. Displayed the appropriate signage for products and sales promotions.Assisted with buying over the counter and communicating with retail merchants.Organized and located inventory and updated store spreadsheets.Managed the purchasing process for the entire department.Upheld stock levels and proper pricing for multiple product lines.Ran weekly and monthly strategy reports to analyze business trends and make recommendations.Managed vendor chargebacks and follow up.Tracked shipping and weekly and monthly fallout.Created and implemented POS with chosen vendors.Built effective relationships with each store to develop superior customer satisfaction.Created and implemented POS with chosen vendors.Printed various labels and tags for all merchandise.

Stop and Shop
Groton, Ct

cashier
07.1994 - 05.1999

Job overview

Cashier, stocking shelves, general merchandising,Organized and located inventory and updated store spreadsheets.Designed displays to make the store experience interactive and engaging.Displayed the appropriate signage for products and sales promotions.

Education

University of Phoenix
Phoenix, AZ

Associates degree from Administration
2012 - 2015 (3 education.years_Label)

University Overview

I have my associates degree in Medical Code and Billing in concentration in medical records.

Robert Fitch Sr high

High School Diploma from general
1994

Skills

  • unloading loading trucks
  • clerical
  • customer service
  • loss prevention
  • inventory
  • computer work
  • forklift license
  • cashier

POS systems knowledge

Shipping and receiving

MS Office proficiency

Active listener

Friendly and outgoing

  • stocking
  • data entry

Team player

Organized

Accomplishments

Promoted to Damage supervisor after only 6 months of being in the department. Successfully managed under $ 1000.00 in merchandise damages per week. When first started job the damages was at $80,000. I dropped that number in 6 months to $1000.00.

Work Preference

Work Type

Part Time

Location Preference

On-SiteRemoteHybrid

Timeline

University of Phoenix

Associates degree from Administration
2012 - 2015 (3 education.years_Label)

Damage Defective Supervisor

Bj's Wholesale Club
05.1999 - 06.2012

cashier

Stop and Shop
07.1994 - 05.1999

Robert Fitch Sr high

High School Diploma from general
Amy Feliciano