Amy Ferruchie
Ellwood City,PA
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
37
37
years of professional experience
Work History
Support Staff
Riverside Beaver County School District
Ellwood City, Pennsylvania
10.2023 - Current
- Implemented strategies to enhance teacher and student productivity.
- Fostered positive environment for all students.
- Maintained safe, clean environment for students.
- Conflict/Resolution skills.
Cosmetologist
Designs by Rose
Ellwood City, Pennsylvania
06.1989 - 10.2024
- Cut, styled, permed, and colored clients' hair.
- Answering phone calls, and scheduling client appointments.
- Compile inventory list of weekly needed supplies for the owner.
Banquet Server
Shakespeare's Restaurant
Ellwood City, Pennsylvania
03.2016 - 03.2020
- Served food and drinks.
- Tended bar, providing timely service to enhance guest experience.
- Decorated event spaces, creating inviting atmospheres for guests.
- Greeted guests, ensuring a warm welcome and positive first impression.
- Customer service skills.
- Utilized conflict resolution techniques to address customer concerns.
Network Coordinator/Customer Service Representative
Digistar Networks
Cranberry Township, Pennsylvania
02.2001 - 02.2006
- Coordinated network activities across multiple regions to ensure seamless operations.
- Managed vendor relationships within assigned regional area to maintain service quality.
- Identified, qualified, certified, and trained vendors to enhance regional service capabilities.
Pharmacy Technician
Express Med Pharmaceuticals
Monaca, PA
05.1998 - 11.2001
- Processed prescriptions for patients in long term care facilities, ensuring timely access to necessary medications.
- Researched and documented insurance requests to facilitate approval and reimbursement for patient medications.
- Maintained accounting records for insurance purposes.
- Performed medication cart exchanges at long term care facilities to maintain accurate inventory and medication accessibility.
Engineering Secretary
Billco Manufacturing
Zelienople, Pennsylvania
01.1997 - 05.1998
- Managed phone communications and addressed concerns and requests to ensure efficient information flow.
- Provided administrative support to 10 engineers, facilitating project coordination and workflow.
- Organized, filed, and duplicated blueprints for 10 engineers, enhancing accessibility and project documentation.
Pharmacy Technician/Medical Billing Clerk
Gatti Pharmaceutical LTD
Zelienople, Pennsylvania
10.1992 - 09.1993
- Processed multiple prescriptions for patients of long term care facilities.
- Researched and documented insurance requests.
- Maintained accounting records for insurance purposes.
Education
High School Diploma -
Riverside High School
Ellwood City, PA06.1989
Cosmetology License -
Beaver County Area Vocational Technical School
Monaca, PA06.1989
Skills
- Medical terminology
- Customer service
- Administrative support
- Attention to detail
- Proficient in Microsoft Word
- Proficient in Excel
- Data entry
- Problem solving
- Conflict resolution
- Communication skills
Timeline
Support Staff
Riverside Beaver County School District
10.2023 - Current
Banquet Server
Shakespeare's Restaurant
03.2016 - 03.2020
Network Coordinator/Customer Service Representative
Digistar Networks
02.2001 - 02.2006
Pharmacy Technician
Express Med Pharmaceuticals
05.1998 - 11.2001
Engineering Secretary
Billco Manufacturing
01.1997 - 05.1998
Pharmacy Technician/Medical Billing Clerk
Gatti Pharmaceutical LTD
10.1992 - 09.1993
Cosmetologist
Designs by Rose
06.1989 - 10.2024
High School Diploma -
Riverside High School
Cosmetology License -
Beaver County Area Vocational Technical School