Amy Gafforini
Kellogg,USA
Summary
Well-rounded certified Bartender/ Mixologist with a wide-ranging history in the service industry. Looking for the opportunity to build and strengthen the customer base of a fine establishment. I bring passion for the industry, a fun, positive attitude and an outstanding understanding of customer service.
Overview
9
9
years of professional experience
Work History
Bartender
Crickets Oyster Bar & Restaurant
03.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
VIP Bartending Group
11.2018 - Current
- Collected money, made change and processed credit cards. Raised money for Golden Knights Foundation charities through raffle tickets.
Bartender/Server
Chicago Brewing Company
07.2021 - 07.2024
- Host, serve, bus tables and sanitize bar top and table tops. Take orders. Order supply for bar and restaurant. Tend to gaming patrons, processing comps and redeem free plays. Assure BOH and FOH are working together ensuring all food is delivered in a timely manner, allowing a fast turnover for the restaurant.
Bartender
Jack’s Place
10.2019 - 04.2021
- Replenish stock and maintain a clean work area in front of house and back of house. Serve tables food and alcohol in the fastest manner possible ensuring high customer service satisfaction and turnover of tables. Process credit card payments, cash purchases and payout for Entertainment.
Bartender
Fraternal Order of Eagles
06.2016 - 01.2020
- Observe floor to limit problems and liability related to customers' excessive drinking. Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Verified that guests at the bar were members or accompanied by a member. Broke down the bar after events and returned leftover liquor, glassware and banquet carts. Book and Bartend special events, hall rentals and concerts. Wedding reception, graduation parties, karaoke.
Lead Bartender
Boulder City Elks 1682
12.2017 - 10.2019
- Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Prepared coffee and espresso drinks. Broke down the bar after events and returned leftover liquor, glassware and banquet carts. Increased alcohol sales 45% by promoting and booking entertainment through personal social media. Train employees as well as schedule all shifts.
Education
Mixologist/Bartender - undefined
ABC Bartending School
Las Vegas, NV03.2017
Realty Agent - undefined
Century 21 MoneyWorld
Las Vegas, NV03.2004
Skills
- Cocktail list development
- Gaming
- Suggestive selling
- Outstanding customer service
- Foodservice
- Problem-solving
- Verbal communication
- Maintaining a clean bar
- Observing and Anticipating guest needs
- Cash and credit transactions
- Able to stand 12 hours
- 10 years Management experience
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Crickets Oyster Bar & Restaurant
03.2025 - Current
Bartender/Server
Chicago Brewing Company
07.2021 - 07.2024
Bartender
Jack’s Place
10.2019 - 04.2021
Bartender
VIP Bartending Group
11.2018 - Current
Lead Bartender
Boulder City Elks 1682
12.2017 - 10.2019
Bartender
Fraternal Order of Eagles
06.2016 - 01.2020
Mixologist/Bartender - undefined
ABC Bartending School
Realty Agent - undefined
Century 21 MoneyWorld
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