Summary
Overview
Work History
Education
Skills
Timeline
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Amy Gantner

Manchester,CT

Summary

Well-qualified National Account Manager proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

Overview

17
17
years of professional experience

Work History

National Account Manager

Kichler Lighting
05.2006 - 01.2023
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Generated all documentation and information required for customer shipments.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Handled high-volume paperwork and collaborated with Customer Service/Accounts Payable department to resolve invoicing and shipping problems.
  • Accounts Receivable for large vendor (Lowe's), Accounts Payable for various vendors.
  • Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Produced weekly status reports detailing logistic operations and problems, monthly aging reports for A/R.

Education

Tunxis Community College
Farmington, CT

Skills

  • Accounts Receivable/Accounts Payable
  • Inventory Management Procedures
  • Shipping Documentation
  • Spreadsheet tracking
  • Deadline and scheduling management
  • Company procedure adherence
  • Document preparation
  • Customer service skills
  • Vendor relationship management
  • Detail-oriented

Timeline

National Account Manager

Kichler Lighting
05.2006 - 01.2023

Tunxis Community College

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