Amy Gayol
Caregiver and Community Volunteer
Aberdeen
2027
years of professional experience
Detail-oriented professional with a foundation in executive-level administrative support, including prior experience assisting a CEO and Chief Compliance Officer in a highly regulated environment. Brings strong organizational and financial management skills developed through continued leadership of complex logistics and financial operations, including multi-year budget and reporting responsibility for a nonprofit organization. Skilled in coordinating priorities, managing confidential information, and facilitating communication across stakeholders. Known for sound judgment, discretion, and the ability to manage multiple priorities with accuracy and consistency. Proficient in Microsoft Office, Excel, G Suite, and Adobe PDF Tools.
Work History
Career Break - Family Care & Household Management
- Managed household operations and family logistics independently, coordinating schedules, appointments, and competing priorities with strong attention to detail.
- Directed multiple long-distance relocations end-to-end, managing timelines, vendor communications, and budgets.
- Coordinated volunteer programs and school events, served as PTO Treasurer, managing communications, logistics, and administrative support for 10+ hours weekly.
- Built strong organizational and problem-solving skills through sustained, independent management of complex family operations.
Advisor Service Specialist
1 Year- Provided administrative, operational, and service support to financial advisors in a high-volume financial-services environment.
- Responded to advisor inquiries, researched issues, and coordinated solutions with appropriate internal departments.
- Maintained accurate records and documentation while handling sensitive financial and client information.
- Managed multiple competing requests while maintaining established procedures, quality standards, and deadlines.
- Communicated professionally with advisors and internal stakeholders to facilitate timely resolution of service and operational issues.
- Supported daily administrative and operational activities requiring accuracy, organization, discretion, and attention to detail.
Brokerage Clerk / Back Office Operations
2 Years- Provided administrative and operational support to the CEO, Chief Compliance Officer, and department heads, assisting with priorities, special projects, research, documentation, reporting, and decision-making.
- Prepared recurring and ad hoc reports, maintained accurate records and databases, and researched and validated information using Microsoft Excel, Access, and ACT.
- Served as a liaison among executive leadership, clients, financial advisors, regulatory organizations, and internal and external stakeholders to facilitate timely communication and resolution of issues.
- Managed multiple competing priorities, tracked outstanding requirements and follow-up actions, and ensured time-sensitive assignments were completed accurately and efficiently.
- Handled confidential financial and compliance information with discretion while maintaining organized documentation and supporting regulatory, due-diligence, and management review activities.
Loan Processor
2 Years- Processed and reviewed confidential loan documentation for accuracy, completeness, and compliance with established requirements.
- Coordinated with clients and internal personnel to obtain documentation, resolve issues, and maintain timely workflow and follow-up.
- Maintained organized records and monitored files throughout the processing cycle, ensuring information was accurate and readily accessible.
- Researched discrepancies, identified missing information, and proactively followed up to ensure tasks and deadlines remained on track.
- Managed multiple files and competing deadlines while maintaining confidentiality, accuracy, organization, and high service standards.
Graduate Education and Professional Development
- Completed two internships and a supervised practicum, gaining hands-on experience in professional settings and applying academic knowledge to real-world responsibilities.
- Managed assigned projects, documentation, research, and deadlines while maintaining professionalism, organization, and attention to detail.
- Collaborated with colleagues and diverse stakeholders to complete assignments, communicate information effectively, and support shared objectives.
Education
Post-Master's Certificate - Marriage and Family Therapy
Master of Arts - Counseling
Bachelor of Science - Psychology
Skills
Executive Leadership Support
Administrative Support
Priority Management & Tracking
Report & Document Preparation
Meeting & Agenda Coordination
Document & Records Management
Stakeholder Communication
Project & Workflow Coordination
Collaborative Project Management
Confidential Information Management
Schedule Management
Microsoft Office Suite
Timeline
Advisor Service Specialist
CHARLES SCHWAB
01.2009 - 01.2010Read More
Brokerage Clerk / Back Office Operations
PARK FINANCIAL GROUP, INC.
01.2007 - 01.2009Read More
Loan Processor
ASCENT HOME LOANS
01.2005 - 01.2007Read More
University of Central Florida
Bachelor of Science from Psychology
Read More
Regis University
Master of Arts from Counseling
Read More
Career Break - Family Care & Household Management
Caregiver and Community Volunteer
2014 - CurrentRead More
Graduate Education and Professional Development
Regis University
2010 - 2014Read More
Regis University
Post-Master's Certificate from Marriage and Family Therapy
Read More