Amy Genre
Marmora,NJ
Summary
Dynamic and customer-focused professional with proven expertise in hospitality service and strong multitasking abilities. Excelled at Phoenix Diner by maintaining high service standards and fostering team collaboration, even in fast-paced environments. Skilled in cash handling and payment processing, consistently delivering positive guest experiences and driving repeat business.
Overview
5
5
years of professional experience
Work History
Waitress
Phoenix Diner
11.2019 - 02.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Cashier
Shoprite Store
07.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Banquet Server
Atlantic City Country Club
02.2018 - 06.2018
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Education
High School Diploma -
Egg Harbor Twp High
EHT , NJ06-2019
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Cash handling
- Hospitality service expertise
- Safe food handling
- Payment processing
Timeline
Cashier
Shoprite Store
07.2021 - 03.2022
Waitress
Phoenix Diner
11.2019 - 02.2023
Banquet Server
Atlantic City Country Club
02.2018 - 06.2018
High School Diploma -
Egg Harbor Twp High