Amy Gibson
Greenville County
Duncan,SC
1
Language
8
years of professional experience
Detail-oriented Property Tax Specialist with expertise in property tax compliance and effective communication. Proven ability to enhance client satisfaction through proactive problem-solving and collaboration.
Adaptable and resourceful Property Tax Specialist with over four years of experience in tax assessments and appeals. Recognized for strong time management and communication skills, consistently delivering clear updates to clients and ensuring adherence to state regulations.
Driven professional with a strong background in property tax compliance and taxpayer assistance. Known for enhancing client satisfaction through effective communication and collaborative problem-solving, ready to contribute to a dynamic team.
Work History
PROPERTY TAX SPECIALIST I
4 Years 6 Months- Reviewed and processed property tax appeals, maintaining accurate records throughout the process.
- Analyzed property tax assessments to ensure compliance with state regulations.
- Assisted in resolving taxpayer inquiries regarding assessment values and exemptions.
- Developed training materials for new staff on property tax procedures and software systems.
- In my ambitions, I have taken the initiative to learn Spanish to meet the growing demand for customer service associates who are bilingual am a team player and am motivated to go above and beyond what is asked of me to ensure the needs of customers are met My character is a strong reflection of my faith in God and guides my desire to demonstrate professionalism and ethical behavior while on the job
- Oversee approx. 600 accounts monthly
- Ensure customer satisfaction with patience and a positive attitude
- Adhere to strict safe deposit box operations and guidelines
- Ability to work in high traffic without stressing or complaining
- Reconcile cash drawer handling over 30k daily
- Enhanced client satisfaction by providing clear communication and regular updates on the status of their property tax matters.
Hub Driver
11 Months- Operated delivery vehicles to ensure timely and accurate delivery of automotive parts.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Loaded and unloaded shipments efficiently, adhering to company protocols for product handling.
- Communicated effectively with team members to coordinate deliveries and resolve issues promptly.
SAS Retail
1 Year 4 Months- Demonstrated self-motivation by managing tasks independently in various settings.
- Functioned efficiently in high-pressure environments while completing tasks promptly.
- Excelled in both independent work and collaborative team projects to achieve objectives.
- Quickly learned new processes and adapted to changing environments to support team goals.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma
- Awarded Valedictorian
- Honor Roll
Skills
Property tax compliance
Property tax assessments
Tax statement processing
Taxpayer assistance
Problem-solving
Collaborative problem-solving
Time management
Consistent performance
Verbal communication
Written communication
Active listening
Adaptability and flexibility
Languages
Spanish
Limited Working
Timeline
PROPERTY TAX SPECIALIST I
Greenville County
02.2022 - CurrentRead More
Hub Driver
Oreilly Auto Pats
10.2019 - 09.2020Read More
SAS Retail
Walmart
06.2018 - 10.2019Read More
STEPS TO THE FUTURE
High School Diploma
Read More