Summary
Overview
Work History
Education
Skills
Community Involvement, Foster Love - Together We Rise
Boys and Girls Club of Fontana
Timeline
Generic

Amy Goethals

Rancho Cucamonga,California

Summary

Motivated professional considered talented leader and driven problem solver. Brings [Number] years of experience in [Job Title] role. Offers outstanding attention to detail and [Type] coordination.

Overview

12
12
years of professional experience

Work History

Real Estate Manager, Concessions

County of Orange, John Wayne Airport
Costa Mesa, CA
09.2018 - 08.2024
  • Oversees the concession program consisting of food service, retail, Wi-Fi-service, commercial advertising services - Add in the customer satisfaction and any revenue added
  • Maintains excellent communication with tenants and oversees the implementation of Phase I concession development program, request for proposal (RFP) administration, lounge development feasibility study.
  • Created the tenant project approval process to streamline approvals digitally *** add more
  • Manages and monitors the business development contracts to ensure the budget is properly allocated to services.
  • Identifies and resolves issues with business partners using a collaborative approach and works with County departments to implement solutions
  • Conducts community outreach with local businesses and community partners and encourages ACDBE development and certification
  • Develops employees and encourages Airport industry research and innovative ideas.
  • Developed Phase I concession implementation and managed the existing concession program within the airport: spearheaded the development of Phase I and Phase II concession development program Request for Proposal (RFP) and expansion project.
  • development that generated an additional nine-thousand square feet of premium airfield views in the terminal spaces to elevate the dining experience for airport guests.
  • Developed property management software with GIS and KPI showing an increase in ***8revenue reports.
  • Maintained positive relationships with tenants and airport business partners.
  • Redeveloped the Airport-wide advertising program at John Wayne adding new digital technology that increased advertising revenues in some locations by ***
  • Backfilled relinquished concession locations with local operators to maximize revenues to the Airport.
  • Initiated the Airport’s first medical clinic to serve airport guests and created the Airport’s first post Alcohol-To-Go program to increase revenues.

Director of Commercial Real Estate

Ontario International Airport Authority
12.2016 - 09.2018
  • Managed the planning, development and implementation of the airport’s concession program, airline leases, cargo development, FBO leases, Rental Car (RAC) and parking contracts
  • Redeveloped the entire food and beverage and retail concession program for two terminals that generated a thirty percent (30%) increase in Food & beverage revenues and twenty two percent (22%) increase in retail revenues and improved the passenger experience
  • Negotiated and managed the FBO redevelopment expansion project
  • Created and implemented the Authority’s DBE/ACDBE program and was appointed as the DBE/ACDBE liaison officer
  • Created a thirty (30) year ground lease for 51.3 acres of cargo development that will generate an estimated $48 million for the Authority and lower landing fees for commercial airlines
  • Prepared multiple RFPs for the Authority; including common use airport lounge, advertising, and on-call planning services
  • Created and managed signatory airline lease agreements, air carrier operating permits, and non-signatory airline agreements.

Project Manager

Ontario International Airport Authority
05.2016 - 12.2016
  • Developed, organized, and managed all aspects of the airport transfer from Los Angeles World Airports to local control
  • Served as the liaison between Los Angeles World Airport’s staff and the Ontario International Airport Authority
  • Worked closely with the Authority’s commissioners to adhere to the Authority’s settlement agreement and negotiated with labor unions on staff augmentation agreements
  • Spearheaded the transfer of leases, contracts, property, equipment, and assignments
  • Identified and administered over 52 critical contracts for the Authority and created the Authority’s banking institution
  • Created new non-exclusive license agreements and short term facility use agreements to continue services and revenues during the transfer
  • Served as the Authority’s Clerk of the Board and drafted all staff reports, resolutions, presentations, and agenda packets for public meetings
  • Supported Los Angeles World Airport’s staff and labor agreements and helped the Authority identify key staff members to transfer over to the new Authority.

Assistant Property Manager

Lewis Retail Centers
01.2013 - 05.2016
  • Managed the day-to-day operations of over 3.5 million square feet of retail shopping centers and 12 properties
  • Enforced lease compliance, prepared annual budget, common area maintenance actualizations, administered service contracts and maintained tenant insurance
  • Managed tenant improvement projects, lease administration, payments, and budgets for 12 shopping centers
  • Drafted vendor, consultant, and service contracts
  • Negotiated letters of intent and lease terms and followed review process with internal/external legal teams through the lease creation, amendments, and final delivery
  • Performed regular and detailed analysis of existing retail performance
  • Prepared budgets and forecasts of rental income for the portfolio to maximize revenues and minimize downtime.

Education

Double Bachelor’s Degree in Political Science and Business Administration - Concentration in Finance

California State University, Fullerton
05.2010

Skills

  • Portfolio Management
  • Space Planning
  • Investment Analysis
  • Construction Management
  • Financial Oversight
  • Contract Negotiation
  • Database Management
  • Client Relations
  • Payment Collection
  • Work Planning
  • Tenant Relations
  • Vacancy Marketing
  • Decision-Making
  • Staff Management
  • Financing Coordination
  • Enterprise Resource Planning
  • Budget Preparation
  • Tracking Operating Expenses
  • Creative and Adaptable
  • Knowledge of Leasing and Market Conditions
  • Financial Budgeting and Reporting
  • Relationship Building

Community Involvement, Foster Love - Together We Rise

  • Collaboration with individuals, companies and community partners to provide essential resources and educational opportunities for foster youth.
  • Mentor high school students within the foster system to prepare them for transition to adulthood and college resources.
  • Volunteering to assist foster youth with academic resources, superhero boxes, school supplies, bicycle distribution and other community events.

Boys and Girls Club of Fontana

  • Donate and volunteer for community golf and special events to assist with after school mentorship programs for Fontana youth.

Timeline

Real Estate Manager, Concessions

County of Orange, John Wayne Airport
09.2018 - 08.2024

Director of Commercial Real Estate

Ontario International Airport Authority
12.2016 - 09.2018

Project Manager

Ontario International Airport Authority
05.2016 - 12.2016

Assistant Property Manager

Lewis Retail Centers
01.2013 - 05.2016

Double Bachelor’s Degree in Political Science and Business Administration - Concentration in Finance

California State University, Fullerton

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Amy Goethals