Amy Schooler
Fort Mill,SC
Summary
Results-driven General Manager with a proven track record in operations management and team building. Skilled in strategic goal setting and driving sales growth, with a focus on enhancing customer satisfaction and team performance.
Overview
10
10
years of professional experience
Work History
General Manager
Camp Bow Wow
Fort Mill, SC
06.2024 - Current
- Coordinated operational processes to deliver superior pet care services and maintain high levels of customer satisfaction.
- Implemented training programs for staff, enhancing team performance.
- Streamlined scheduling processes, optimizing staff efficiency and resource allocation.
- Designed and deployed comprehensive strategies aimed at driving sales growth and improving profitability.
- Directed inventory management processes to guarantee sufficient supplies for seamless operations and services.
General Manager
4 Paws Dog Retreat
Charlotte, NC
11.2016 - 06.2024
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed and maintained positive relationships with customers by facilitating meaningful interactions.
- Analyzed market trends and executed targeted business strategies to optimize revenue and attract new customers.
Education
Arts
Collin County Community College
Plano, TXBusiness
Central Piedmont Community College
Charlotte, NCSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Interpersonal skills
- Self-driven approach
- Strategic goal setting
- Employee scheduling
- Service-oriented communication skills
Animal CPR/First Aid Certified
Completed course hours on CPR and first aid/ wound care through Pet Tech training program.
Timeline
General Manager
Camp Bow Wow
06.2024 - Current
General Manager
4 Paws Dog Retreat
11.2016 - 06.2024
Arts
Collin County Community College
Business
Central Piedmont Community College