Amy Grahan
Syracuse,NE
Summary
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate team player with strong organizational skills eager to secure the High School Secretary position at Syracuse Dunbar Avoca School District 27 .
Overview
15
15
years of professional experience
Work History
Higher Education, Account Manager
Nelnet Campus Commerce
03.2009 - Current
Account Manager for 50 colleges over the last 12 years.
- Developed and maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Educated clients on new products or services to increase customer engagement.
- Gained clients trust and confidence by demonstrating compelling, and composed professional demeanor.
Education
Associate of Applied Science - Business Administration
Southeast Community College Area
Lincoln, NE06.2006
Skills
- Ability to multitask in a fast paced environment
- Time management skills
- Written and oral communication skills
- Proficient in Microsoft Teams, Microsoft office, Excel, and Outlook
Accomplishments
Throughout my tenor as a Higher Education Account Manager, I embraced opportunities that allowed me to grow and build strong relationships with the colleges that I currently service. Over the last 12 years I have been promoted to Account Manager level 2 and 3. I also received multiple awards for Living Our Core Values within Nelnet over the last four years.
Timeline
Higher Education, Account Manager
Nelnet Campus Commerce
03.2009 - Current
Associate of Applied Science - Business Administration
Southeast Community College Area
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