Amy Griffin
Jacksonville,FL
Summary
Dedicated Patient Care Technician and Medical Assistant with a proven track record at Mayo Clinic, enhancing patient satisfaction and care efficiency. Skilled in vital signs monitoring and infection control, coupled with a compassionate bedside manner, excel in delivering high-quality patient care and contributing to improved healthcare outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Mayo Clinic
01.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Patient Care Technician
Mayo Clinic
03.2020 - 01.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Medical Assistant
Mayo Clinic
11.2014 - 03.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Jacksonville, FL05.2024
Skills
- Vital signs monitoring
- Patient Observation
- Infection control standards
- Catheter Care
- Feeding Assistance
- Professional Bedside Manner
- Time Management
- Certified in CPR/AED
Certification
- Licensed RN, BSN
- Certified Medical Assistant
- BLS
Timeline
Patient Care Technician
Mayo Clinic
01.2023 - Current
Patient Care Technician
Mayo Clinic
03.2020 - 01.2023
Medical Assistant
Mayo Clinic
11.2014 - 03.2020
Bachelor of Science - Nursing
Chamberlain College of Nursing