Amy Guillen
Riverside,CA
Summary
Customer-focused professional with extensive experience in purchasing, dealing with clients, and account management. Skilled at building strong client relationships, coordinating orders from start to finish, and delivering exceptional service through proactive communication and problem solving. Recognized for professionalism, attention to detail, and the ability to thrive in fast paced environments while creating positive experiences for every client.
Overview
16
16
years of professional experience
Work History
Independent Fashion Buyer
Self Employed
Los Angeles, CA
01.2019 - 11.2025
- Build and maintain long-term relationships with clients by providing exceptional customer service and personalized support.
- Manage daily communication with customers through phone calls and email, responding promptly to inquiries and requests.
- Place and manage purchase orders while ensuring accuracy and timely delivery.
- Identify customer needs and recommend products that best align with their goals and preferences.
- Resolve customer concerns professionally and efficiently while maintaining positive relationships.
- Manage multiple accounts simultaneously while maintaining a high level of organization and attention to detail.
- Build trust through excellent communication, reliability, and consistent follow-through.
Assistant Buyer
Angela's Buying Service
Los Angeles, CA
06.2013 - 12.2018
- Assisted in developing strategic sourcing strategies to enhance supplier relationships.
- Managed phone communication with customers and vendors to address inquiries and concerns.
- Responded to customer and supplier inquiries regarding order status, changes, and cancellations.
- Prepared purchase orders, distributing copies to suppliers and customers as needed.
- Scheduled and confirmed appointments for buyer meetings with vendors.
- Approved orders and processed payments to vendors in a timely manner.
Red Bull Wings Team
Red Bull North America, Inc.
Riverside, CA
01.2010 - 05.2013
- Apart of a fun-loving, entrepreneurial, charming and dynamic group at the heart of Red Bull's marketing strategy.
- Everyday our goal was to drive product trial, win new users, and introduce existing users to new consumption occasions.
- We made sure that every consumer we sampled got a special interaction, showing them how much Red Bull cares.
- Work at concerts, sporting events, festivals, college campuses, and community events to increase brand awareness.
- Prepare for sampling missions, manage inventory, document activities, and report results after each activation.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Career Colleges Of America
Redlands, CA01.2013
High School Diploma -
Riverside Christian
Riverside, CA06.2010
Skills
- Excellent interpersonal and communication skills
- Friendly, approachable, and service oriented
- Strong organizational and multitasking abilities
- Ability to anticipate customer needs and provide proactive solutions
- Calm and professional under pressure
- Hard working, self motivated, and works well with teams
- Dedicated to creating memorable guest experiences
Timeline
Independent Fashion Buyer
Self Employed
01.2019 - 11.2025
Assistant Buyer
Angela's Buying Service
06.2013 - 12.2018
Red Bull Wings Team
Red Bull North America, Inc.
01.2010 - 05.2013
Associate of Applied Science - Diagnostic Medical Sonography
Career Colleges Of America
High School Diploma -
Riverside Christian