Amy Gutierrez Ceballos
Maywood,CA
Summary
Seeking a position in which I can demonstrate my ability to handle challenging tasks. Enthusiastic about learning new skills to further my career.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tutor/Library Assistant
Corona Ave. Elementary school
2018.09 - 2019.06
- Tutoring kids at an elementary school
- Working in the library.
CUSTOMER SERVICE/SALES ADVISOR
BEST BUY
2020.11 - 2021.01
- Customer service, cashier, store audit, and store pick up.
Customer Service Cashier
Walmart
2021.09 - 2022.04
- Provided Excellent customer service while working calmly in high pressure situations.
- Processed payments,returns, exchanges, and accurately handled cash transactions.
- Assisted Customers in finding items throughout the store.
- Stocked store and maintained GO back section throughout the store.
- Utilized store knowledge to boost insurance plans and Sales.
Driver/Activities Assistant
Trucare
2022.08 - Current
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Plan and decorate for every event and holiday.
- Maintained professional and friendly demeanor during High stress situations in order to deescalate.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services and assisting in doctor appointments.
- Employee of the month February 2024
- Provided emotional support and companionship to improve quality of life for residents.
- Documented resident progress in charts and records, providing accurate information to assist with ongoing care plans and doctor appointments.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
Education
High School Diploma -
Bell Senior High School
Bell, CA06.2019
Skills
- Experience in people managing and customer service while directing events. Proficient in using Microsoft office.
- Experience handling several tasks at an Assisted living facility including Transportation services.
- Punctual and Reliable
- Patience and understanding
- Senior Activities Planning
- Special Needs Programming
- Resident support
- Staff Training
- Spanish Speaker
Accomplishments
- Employee of the month February 2024
Leadership Experience
Often taking the leadership role in community events. Always making sure everything is done properly and looking for a way to make things better.
References
Available upon request
Certification
- First Aid Training
- CPR Certified
- Food handler Certificate
Languages
Spanish
Native or Bilingual
Timeline
Driver/Activities Assistant
Trucare
2022.08 - Current
Customer Service Cashier
Walmart
2021.09 - 2022.04
CUSTOMER SERVICE/SALES ADVISOR
BEST BUY
2020.11 - 2021.01
Tutor/Library Assistant
Corona Ave. Elementary school
2018.09 - 2019.06
High School Diploma -
Bell Senior High School
- First Aid Training
- CPR Certified
- Food handler Certificate
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