Amy Hakker
Fresno,CA
Summary
Dynamic and reliable Bartender/Server with a proven track record at Spirit's Lounge and other establishments. Excels in high-volume environments, demonstrating exceptional multitasking and customer service skills. Known for enhancing guest experiences and streamlining operations, with expertise in liquor, beer, and wine. A collaborative team player committed to workplace excellence.
Overview
16
16
years of professional experience
Work History
Bartender
Spirit's Lounge
Hanford, CA
05.2016 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Server
Irwin Street Inn
Hanford, CA
05.2015 - 12.2018
- Served guests during special events, including weddings, Christmas parties, class reunions and weekends.
- Managed cash handling duties.
- Executed bar opening and closing tasks following established protocols.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Elephant Bar Restaurant
Fresno, CA
03.2013 - 11.2014
- Managed increased customer traffic effectively during peak times.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Ensured bar readiness for each shift by adhering to established opening and closing procedures.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender/Server
Ozzy's Sports Grill
Fresno, CA
03.2012 - 01.2014
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Applebee's Grill + Bar
Hanford, CA
03.2011 - 03.2012
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender/Server
Mary's Pizza Shack
Dixon, CA
03.2008 - 04.2011
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
General Education -
Hanford High School
Hanford, CA05.1999
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender
Spirit's Lounge
05.2016 - 05.2024
Bartender/Server
Irwin Street Inn
05.2015 - 12.2018
Bartender
Elephant Bar Restaurant
03.2013 - 11.2014
Bartender/Server
Ozzy's Sports Grill
03.2012 - 01.2014
Server
Applebee's Grill + Bar
03.2011 - 03.2012
Bartender/Server
Mary's Pizza Shack
03.2008 - 04.2011
General Education -
Hanford High School