Amy Hanley
Cypress,CA
Summary
Results-oriented owner/operator with over a decade of experience in event logistics and face painting services. Skilled in training and mentoring teams, driving customer satisfaction, and optimizing operational processes to ensure seamless service delivery.
Overview
30
30
years of professional experience
Work History
Owner/Operator
Face Painting by Amy
Long Beach, CA
08.2011 - Current
- Managed scheduling and logistics for events, ensuring seamless execution of face painting services.
- Developed customized face painting designs, enhancing client satisfaction and engagement at events.
- Trained and mentored new staff on techniques and customer service best practices.
- Implemented inventory management processes, optimizing supplies for efficient operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Sales Associate
Ross Dress for Less
Long Beach, CA
05.2021 - 11.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor by restocking merchandise and ensuring displays were visually appealing.
- Operated cash register efficiently, processing transactions accurately and handling customer payments.
- Collaborated with team members to achieve sales goals and improve store performance.
Facials and Peels
Massage Envy
Manhattan Beach, CA
06.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Manicurist and Pedicurist
Complexions Spa & Salon
Seal Beach, CA
02.1996 - 09.2000
- Provided exceptional manicure and pedicure services, enhancing client satisfaction and loyalty.
- Maintained sanitation and safety standards in accordance with state regulations and spa protocols.
- Educated clients on nail care techniques and products to promote healthy nail growth.
- Collaborated with team members to streamline appointment scheduling and service delivery processes.
Education
Beauty License - Esthetician
Career Academy of Beauty
Garden Grove, CA06.2016
High School Diploma -
Long Beach Polytechnic High
Long Beach CA06.1983
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Facials and Peels
Massage Envy
06.2021 - 06.2022
Sales Associate
Ross Dress for Less
05.2021 - 11.2024
Owner/Operator
Face Painting by Amy
08.2011 - Current
Manicurist and Pedicurist
Complexions Spa & Salon
02.1996 - 09.2000
Beauty License - Esthetician
Career Academy of Beauty
High School Diploma -
Long Beach Polytechnic High