Amy Harvell
Melbourne,FL
Summary
Proactive and versatile Medical professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
25
25
years of professional experience
Work History
Electronic Health Records Specialist
Pediatric Associates Physician's Office
Remote, FL
01.2021 - 03.2025
- Maintained a remote position with the organization, prioritizing tasks, and working efficiently independently.
- Prepared regular reports on the status of records, highlighting any issues or concerns.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Provided education to patients about their medications or treatments.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Assisted with referrals and prepared medical records for patients.
- Provided guidance to patients regarding their care plan or treatment options.
- Created, implemented and evaluated patient care plans with medical team.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Managed lab specimens, ordered and interpreted diagnostic tests, and lab results.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Facilitated communication between providers, payers and health plans regarding prior authorization processes.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Processed orders for new or replacement DME items in a timely manner.
Medical Assisstant/Triage Phone Nurse
Altamonte Pediatrics Associates
Altamonte Springs, FL
08.2001 - 01.2021
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Administered medications and treatments in accordance with physician orders.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
Medical Assistant
Atlantic Coast Pediatrics
Merritt Island, FL
05.2000 - 08.2001
- Documented notes during patient visits.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Administered medications under physician's supervision.
- Organized charts, documents and supplies to maintain team productivity.
- Administered injections, medications and treatments as directed by the physician.
Education
Associate of Science - Medical Assistant
Keiser University
Melbourne12-2000
Associate of Arts - General Studies
Eastern Florida State College
Cocoa, FL05-1998
Skills
- Electronic health records
- Data management
- Patient advocacy
- Report preparation
- HIPAA compliance
- Patient education
- Care plan implementation
- Communication skills
- Time management
- Attention to detail
- Problem solving
- Customer service
- Patient scheduling
- Records management
- Electronic filing systems
- Information retrieval
- Privacy policy expertise
- Clerical skills
- Phone answering
Affiliations
- I enjoy spending time with my family and friends.
- I enjoy the outdoors, which includes cycling and camping.
- I also volunteer at my local church.
References
References available upon request.
Timeline
Electronic Health Records Specialist
Pediatric Associates Physician's Office
01.2021 - 03.2025
Medical Assisstant/Triage Phone Nurse
Altamonte Pediatrics Associates
08.2001 - 01.2021
Medical Assistant
Atlantic Coast Pediatrics
05.2000 - 08.2001
Associate of Science - Medical Assistant
Keiser University
Associate of Arts - General Studies
Eastern Florida State College
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