AMY HEBERT
Our Lady of Lourdes RMC
Kaplan,LA
10
years of professional experience
Dedicated nursing professional with six years of hands-on experience as both an LPN and RN, committed to delivering exceptional direct patient care in hospital and clinic settings. Expertise includes specialty areas such as Med-Surg, Oncology, Operating Room, and leadership ensuring comprehensive support for diverse patient needs. Proven ability to collaborate effectively within multidisciplinary teams to enhance patient outcomes and promote a healing environment. Passion for advocating for patients and continuously improving care practices to meet the highest standards of healthcare excellence.
Work History
Practice Manager of Operations
1 Year 4 Months- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Developed and implemented training programs for staff to improve service delivery standards.
- Oversaw scheduling processes, ensuring optimal resource allocation across departments.
- Analyzed performance metrics to identify areas for process improvement and operational excellence.
- Established best practices for inventory management to minimize waste and optimize resources.
- Oversaw facility maintenance projects to ensure a safe, clean environment for patients and employees alike.
- Streamlined human resources functions such as recruitment, onboarding, benefits administration, performance evaluations, conflict resolution among others.
- Optimized clinic workflow by regularly evaluating and adjusting staff roles and responsibilities.
- Increased patient satisfaction by improving appointment scheduling and wait times.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Addressed and remedied all patient or team member issues.
RN
2 Years- Specialty Area: Operating Room Circulator
- Performs psychosocial/physiologic assessments that integrates changing data
- Responds to changes in patient's needs and provides holistic care using independent clinical judgment based on knowledge drawn from education and experience.
- Adapts planned educational programs and information to individual patients and family by modifying teaching strategies or content. Integrates education during the delivery of patient care. Collaborates with patients/ families to identify realistic desired outcomes.
- Ensures efficiency in the delivery of care: determines immediate priorities and offers solution for problems.
- Actively advocates for patient rights and identifies potential conflict. Seeks counsel for resolution of conflict.
- Identifies variances from expected outcomes.
- Evaluates patient outcomes and makes revisions in the plan of care.
- Documents all patient care activities as per documentation standards.
- Assists the healthcare team with the documentation process.
- Consistently communicates/collaborates with the health care team members, patients and families to maximize patient outcomes.
- Appropriately delegates patient care activities to other health care team members and participates in making and revising staff assignments to achieve maximum productivity
- Maintains knowledge regarding unit initiatives, and incorporates the outcomes of the team/ committees work into practice.
- Participates on unit teams, work groups and/or committees. Anticipates needs and voluntarily assists others.
- Acts as a clinical resource and serves as a mentor to health care team members; displays leadership behaviors.
- Identifies own learning needs based on self-evaluation and the progress made from the previous year's goals.
- Accountable for all documentation and completion of all required continuing education and competencies relevant to area of practice as defined by clinical management.
- Ensures improvements in practice settings by assuming responsibility for self-development in life-long learning.
- Provides direction and guidance to others regarding practice, serves as a resource, preceptor, and mentor. Leadership skills in critical thinking, decision-making, and problem solving.
LPN
1 Year 10 Months- Specialty Area: Acute care in Oncology/Med-Surg
- The Licensed Practical Nurse works under the direction of the Registered Nurse
- Obtains information to contribute to an accurate and current patient assessment, patient care and discharge plan
- Delivers compassionate care to patients and supports members of the patient's family
- Includes the patient and caregivers in this process to obtain accurate information/history and contributes to the RN's assessment
- Evaluates the patient's needs, reports findings in a timely manner, evaluates the patient frequently to determine changes in condition/needs and performs basic nursing monitoring skills, as well as contributes to a current patient assessment-I&O, IV, VS
- Gathers information appropriately using sound nursing assessment skills, proper interviewing techniques and collaborates with the multi-disciplinary team in discharge planning
- Demonstrates competency and knowledge of current standards of practice
- Accurately performs current practice standards and performs basic nursing skills in a competent manner
- Administers medication correctly and carries out orders promptly
- Is responsible for accurately documenting patient care in a timely manner being attentive to detail when documenting procedures, medication, IV maintenance and abnormal findings
- Should demonstrate knowledge of disease process, recognize abnormal conditions and reports valid patient care conditions and changes
- Provides patient care in an organized manner, utilizing knowledge of nursing process-assessments, planning, interventions and evaluations
- Under the direction of the direction of the RN, the LPN will interpret the information needed to identify each patient's requirements relative to the age-specific needs
- Provides individualized health education to the patient and caregivers to specifically meet the patient's needs related to the current diagnosis
- The education process is from admission through discharge and includes all age groups pertaining to the patient population served
- Provides care in a safe and therapeutic environment
Server
1 Year- Served food and beverages to patrons and confirmed complete orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Responded to ad hoc cleaning duties at end of shift.
Server
3 Years 1 Month- Served food and beverages to patrons and confirmed complete orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Responded to ad hoc cleaning duties at end of shift.
Education
Associate of Science - Nursing
Technical Diploma - Nursing
Skills
Multi-Tasking and Prioritization
Team Building
Empathetic and Compassionate
Conflict Resolution
Staff management
Schedule management
Policy implementation
Payroll administration
Patient Charting with Cerner and EPIC
Patient Positioning and Transporting
Medication Administration
Patient Care Assessment
Tracking Symptoms
Accurate Documentation
Timeline
Practice Manager of Operations
FMOLHS
02.2025 - CurrentRead More
RN
Our Lady of Lourdes RMC
06.2024 - CurrentRead More
LPN
Ochsner Lafayette General Health
05.2020 - 03.2022Read More
Server
The Eatery
04.2019 - 04.2020Read More
Server
Fezzo's
04.2016 - 05.2019Read More
South Louisiana Community College
Technical Diploma from Nursing
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Louisiana State University At Eunice
Associate of Science from Nursing
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