Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Amy Heil

Paralegal, CASA Children's Advocate, Legal Document Manager
Santa Rosa,CA

Summary

As a ambitious paralegal driven to provide exceptional administrative support and customer service. My strengths include legal research, time management and trial preparation. I have clear knowledge of court processes and legal proceedings. As a paralegal I am motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. I am a member of Women in Law and a member of the Sonoma County Bar Association. I am also a Notary.

Overview

8
8
years of post-secondary education
18
18
years of professional experience

Work History

Case Manager Assistant

Spaulding McCullough & Tansil
Santa Rosa, CA
03.2018 - Current
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Researched state statutes, decisions, legal articles, codes and documents.
  • Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
  • Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques.
  • Developed and coordinated training to maintain access to high-quality training materials.
  • Trained and managed 4 employees in best practices and protocols to realize maximum productivity.
  • Provided legal research and legal technical content to produce arbitration briefs showcasing firm expertise and recovering losses.
  • Accurately handled data entry for 1000's of clients into company-based software.
  • Prepared legal briefs, motions and pleadings.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Communicated pertinent information to clients via phone, email and mail.
  • Developed project management processes to improve cost-effective service to clients.

Dental Assistant

Dr. Wallace
1400 Town View Lane, CA
10.2002 - 01.2018
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, x-rays, casts and impressions.
  • Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
  • Booked appointments for patients using software.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Explained treatment procedures and instructed patients on home care guidelines.

Education

Associate of Arts - Legal Administrative Assistance

Empire College
Santa Rosa, CA
09.2009 - 12.2011

No Degree - Paralegal Certificate

Empire College
Santa Rosa, CA
09.2009 - 01.2012

Associate of Science - Social And Behavioral Sciences

Santa Rosa Junior College
Santa Rosa, CA
01.2006 - 01.2009

Skills

    Flexible & Adaptable

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Accomplishments

  • Documented, resolved and developed our firm's file management system and produced less storage and more of a paperless work culture here at our firm. I processed and managed 10,000's of files that were to be processed for Destruction.

Interests

I enjoy giving back to my community as a CASA Advocate

I enjoy horses, my goat Mr Bill and our chickens

Timeline

Case Manager Assistant

Spaulding McCullough & Tansil
03.2018 - Current

Associate of Arts - Legal Administrative Assistance

Empire College
09.2009 - 12.2011

No Degree - Paralegal Certificate

Empire College
09.2009 - 01.2012

Associate of Science - Social And Behavioral Sciences

Santa Rosa Junior College
01.2006 - 01.2009

Dental Assistant

Dr. Wallace
10.2002 - 01.2018

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Amy HeilParalegal, CASA Children's Advocate, Legal Document Manager