Amy Helton

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
• Reduced order processing time with the use of RF scanning equipment and inventory management software.
• Excellent communication skills, both verbal and written.
• Collaborated with team members to ensure timely completion of orders during peak demand periods.

. Kept the pick line stocked with merchandise .

• Cleaned and organized sales and stock areas.
• Put away received merchandise in designated location.
• Supported efficient merchandise flow by unloading trucks, sorting items, and accurately placing products in designated areas.
• Enhanced customer satisfaction with timely product restocking and maintaining organized store shelves.

• Collected room deposits, fees, and payments.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Confirmed relevant guest information and payment methods to prevent fraud.
• Handled financial transactions accurately, ensuring proper billing and payment processing.
• Managed a high volume of calls, directing guests to appropriate departments and services.
• Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.