Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amy Henriquez

MIAMI

Summary

Dynamic Nail Technician with a proven track record at Hm Nail Salon, excelling in customer service and nail art techniques. Recognized for building strong client relationships and enhancing loyalty through attention to detail and effective appointment management. Punctual and reliable, committed to maintaining high hygiene standards and creating a welcoming environment.

Professional, experienced packer prepared for this role. Strong focus on efficient order fulfillment, inventory management, and quality control. Known for effective team collaboration and adaptability to changing needs. Reliable with excellent organizational skills and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Nail Technician

Hm Nail Salon
12.2023 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Oversaw schedule to manage appointments of new and existing clients.

Retail Sales Associate

Burlington
09.2023 - 12.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Warehouse Packer

Amazon
05.2022 - 09.2023
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Operated tape machines, scales and label printers to package items correctly.
  • Created shipping labels to complete daily order processing.
  • Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.

Drive-Thru Cashier/Food Service Worker

McDonald's
06.2021 - 04.2022
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Green Springs HighSchool
3555 NW 7th St, Miami, FL 33125
06-2023

Skills

  • Customer service
  • Nail extensions
  • Time management
  • Nail art techniques
  • Appointment management
  • Punctual and reliable
  • Attention to detail
  • Teamwork

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Nail Technician

Hm Nail Salon
12.2023 - Current

Retail Sales Associate

Burlington
09.2023 - 12.2023

Warehouse Packer

Amazon
05.2022 - 09.2023

Drive-Thru Cashier/Food Service Worker

McDonald's
06.2021 - 04.2022

High School Diploma -

Green Springs HighSchool
Amy Henriquez