I am interested in spending time with family traveling to new places I like to learn new things and do anything adventurous I am a people person, I like to meet new people daily and socialize or see how I can help others to make their day better,
Amy Hensley
Bimble
Summary
Self-motivated and adaptable individual with a strong work ethic. Skilled in problem-solving and critical thinking, with a track record of overseeing daily operations and enhancing service delivery. Ready to leverage expertise to contribute positively to team success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
CLS
Self Employed
Corbin, KY
08.2007 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Child Care Owner
Self Employed
Barbourville, KY
08.2003 - 11.2013
- Established operational workflows to enhance service delivery and customer satisfaction.
- Managed budgeting and financial forecasting to ensure business sustainability and growth.
- Developed marketing strategies to increase brand visibility and attract new clients.
- Cultivated vendor relationships to secure quality supplies at competitive prices.
- Implemented staff training programs to improve team performance and customer interactions.
- Analyzed market trends to identify new business opportunities and inform strategic decisions.
- Oversaw daily operations, ensuring compliance with industry standards and regulations.
- Facilitated conflict resolution among team members to maintain a collaborative work environment.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Expanded business into new markets, cond
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Improved team productivity by introducing innovative project management tools and techniques.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Disability Aid, Teachers Aid, Cook, Delivered Food
KCEOC Community Action Partnership
Barbourville, KY
09.2000 - 12.2007
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered positive classroom environments promoting student collaboration and respect.
- Assessed student progress through formative and summative evaluations, adapting instruction accordingly.
- Integrated technology in lessons to enhance student engagement and learning outcomes.
- Collaborated with parents and community organizations to support student development initiatives.
- Mentored new teachers, providing guidance on classroom management and instructional strategies.
- Led professional development workshops focused on best practices in education and curriculum design.
- Advocated for educational resources, influencing program improvements aligned with community needs.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
High School Diploma -
Knox Central High School
Barbourville05-1998
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
Affiliations
I am always surrounded by children either at church working with the youth, the dance team, cheerleaders, gymnastics, or whatever event my little girl may be participating in I am hands on helping. My whole world revolves around kids. I have really missed being in the school system and now that my daughter is in Kindergarten I have the opportunity to go back to work and be on her schedule, I would really be interested in a full time position at Jesse D Lay if one comes open in the future.
Certification
I have been certified in infant, child, and adult CPR and first aid but I let all those expire. I also had my CDA but it has also expired. However I would be interested in going back to school to obtain more certifications,
Interests
Timeline
CLS
Self Employed
08.2007 - Current
Child Care Owner
Self Employed
08.2003 - 11.2013
Disability Aid, Teachers Aid, Cook, Delivered Food
KCEOC Community Action Partnership
09.2000 - 12.2007
High School Diploma -
Knox Central High School