Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amy Herrera

Reading,PA

Summary

Dedicated and dependable professional with diverse experience across retail, warehouse logistics, and food service environments. Proven ability to adapt quickly, manage responsibilities efficiently, and maintain high performance in fast-paced settings. Known for strong work ethic, excellent teamwork, and a commitment to delivering quality service and support.

Overview

5
5
years of professional experience

Work History

Seasonal Stow Associate

Amazon
09.2024 - 01.2025
  • Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
  • Ensured timely order fulfillment with effective stowage of items in designated storage locations.
  • Enhanced productivity by accurately scanning and tracking incoming inventory using barcode scanners.
  • Contributed to a positive work atmosphere, fostering strong relationships among team members through open communication and collaboration.
  • Contributed to the overall success of the warehouse team by consistently meeting or exceeding performance goals and fostering a positive work environment through reliable attendance and teamwork.

Front End Associate

Lowe's Home Improvement
10.2022 - 10.2024
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Managed front desk operations, including greeting guests, answering phone calls, and responding to inquiries in a professional and courteous manner
  • Contributed to team efforts by providing training on basic conversational phrases in Spanish for colleagues who interacted frequently with international guests
  • Built strong relationships with customers to increase retention and loyalty.
  • Improved customer satisfaction by efficiently addressing and resolving credit card disputes and inquiries.

Licensed Esthetician

Gango Spa
01.2024 - 04.2024
  • Performed a wide range of esthetic treatments including facials, chemical peels, microdermabrasion, and waxing
  • Maintained a clean and sanitary work environment in accordance with industry standards and regulations
  • Utilized various tools and equipment such as steamers, extraction tools, LED light therapy devices, etc
  • Performed laser hair removal treatments on clients using state-of-the-art equipment and techniques

Crew Member

Dunkin' Donuts
06.2020 - 04.2022
  • Cleaned store and work areas.
  • Received and processed cash and credit payments in store purchases.
  • Stocking, Cashier and baker.

Education

High school diploma -

Reading High School
Reading, PA

No Degree - Nursing

Reading Area Community College
Reading, PA
05-2028

Skills

  • Cash handling and cashiering
  • Food preparation and cleaning
  • Customer service and sales
  • Bilingual communication skills
  • Organizational and clerical skills
  • Barista and POS experience
  • Labeling and packaging
  • Critical thinking
  • Customer service
  • Fluent bilingualism
  • Problem-solving

Languages

Spanish - Expert

Timeline

Seasonal Stow Associate

Amazon
09.2024 - 01.2025

Licensed Esthetician

Gango Spa
01.2024 - 04.2024

Front End Associate

Lowe's Home Improvement
10.2022 - 10.2024

Crew Member

Dunkin' Donuts
06.2020 - 04.2022

High school diploma -

Reading High School

No Degree - Nursing

Reading Area Community College

Similar Profiles

CREATE PROFILE