Amy Hildebrand
Caldwell,TX
Summary
Dedicated community health worker with expertise in public health and community outreach
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Health Worker-23261
Burleson Health Resource Center
Caldwell, TX
09.2025 - Current
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed client concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with case manager teams and participated in care coordination procedures.
- Managed transportation and paperwork for individuals to take advantage of community resources.
Transportation Coordinator
Burleson Health Resource Center
Caldwell, TX
01.2019 - Current
- Coordinated transportation logistics to ensure timely delivery of medical supplies and resources.
- Managed scheduling and routing for staff and patient transport services, optimizing efficiency.
Office Manager
Burleson Health Resource Center
Caldwell, TX
01.2019 - 10.2024
- Managed office operations, ensuring efficient workflow and adherence to company policies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Provided administrative support to the Executive Director and Case Manager enabling them to focus on strategic decision-making.
- Oversaw appointment scheduling for both clients and personnel.
Education
CNA - Nurse's Aide
Nurse's Aide Academy
Alvin, TX01-2005
Skills
- Community Engagement
- Health Education
- Data Collection
- Project Coordination
- Public Health Outreach
- Team Leadership
- Healthcare Advocacy
- Workshop Facilitation
Certification
- Community Health Worker Certificate - Texas Department of State Health Services
Timeline
Community Health Worker-23261
Burleson Health Resource Center
09.2025 - Current
Transportation Coordinator
Burleson Health Resource Center
01.2019 - Current
Office Manager
Burleson Health Resource Center
01.2019 - 10.2024
CNA - Nurse's Aide
Nurse's Aide Academy