Amy Holland
Bentonville,AR
Summary
Motivated and dependable candidate with noted experience in Human Resources, Office Management, and Customer Relations. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering these skills and a strong work ethic.
Overview
10
10
years of professional experience
Work History
Human Resources
Dynamis Electric
Centerton, AR
07.2022 - 11.2023
- Coordinated company-wide meetings, conferences, and executive staff meetings.
- Created new employee handbook, IT policies and disaster recovery procedures.
- Administered employee benefits programs and assisted with open enrollment.
- Updated HR database with new employee information, changes in benefits and other details.
- Directed and controlled retirement, medical, dental, vision and life benefit packages.
- Handled on-boarding process for newly hired employees.
Pharmacy Technician
Heartland Pharmacy
Rogers, AR
03.2014 - 07.2022
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Education
Early Childhood Education - Education
University of Arkansas
Fayetteville05.2013
High School Diploma -
Rogers High School
Rogers05.2010
Skills
- Personnel File Management
- Employee Paperwork
- Policy and Procedure Development
- Human Resource Management
- Employee Timesheet Processing
- Biweekly Payroll Processing
- New Hire Orientation
- Employee Onboarding and Offboarding
- Benefits Administration
Timeline
Human Resources
Dynamis Electric
07.2022 - 11.2023
Pharmacy Technician
Heartland Pharmacy
03.2014 - 07.2022
Early Childhood Education - Education
University of Arkansas
High School Diploma -
Rogers High School